Covid-19 (Coronavirus), Precautions and Update
A Message From Platinum Volkswagen
Dear Neighbors and Valued Platinum Customers,
In these difficult times, the health and safety of our customers and team members are of the utmost importance. We also understand that there are many of you with needs that have to be addressed. Therefore, we offer several ways to engage safely and we have enhanced our ability to provide an outstanding experience while observing social distancing guidelines.
Perhaps your lease is ending and you need to replace it or find out your options. Maybe you need to change cars to address budget constraints or you need to replace an older vehicle with reliability issues- particularly for someone who has to get to an essential job. Maybe you need service or parts and you’re not sure how processes may have changed.
Whatever vehicle challenges your family may currently be facing, Platinum VW is here to help. We can engage with you safely and securely through:
-Vehicle walkaround presentation via video
-Virtual trade-in appraisal
-Digital processing of paperwork
-Individualized pre-set appointment or Home Delivery of new vehicles
-Exceptional offers for leasing and financing
We are also taking extra steps above and beyond guidelines including:
-Sanitizing all surfaces, items and touchpoints in both the service and sales departments hourly with special sanitizing products
-Professional cleaning and sanitizing processes each day
-Utilizing sanitary wraps- seat covers and steering wheel covers
-All techs and salespeople wear protective masks and gloves
We are here to help, don’t hesitate to reach out to us. The sales and service teams are standing by. Stay safe in these troubled times.
Platinum Sales & Service Management