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Disclaimer:

All advertised prices are based on cash purchase or financing from outside bank/lender (Cannot be financed through Volkswagen Credit).


Basic Info

Body:
4D Sedan
HWY:
40 MPG
City:
30 MPG
Exterior:
Black Uni
Interior:
Titan Black
Engine:
1.4L TSI
Trans:
8-Speed Automatic with Tiptronic

Vehicle Details

  • Front Comfort Seats -inc: 6-way manual driver's seat w/height adjustment and 4-way manual front passenger seat
  • Driver Seat
  • Passenger Seat
  • 60-40 Folding Bench Front Facing Fold Forward Seatback Rear Seat
  • Manual Tilt/Telescoping Steering Column
  • Front Cupholder
  • Rear Cupholder
  • Power Fuel Flap Locking Type
  • Remote Releases -Inc: Power Cargo Access
  • Cruise Control w/Steering Wheel Controls
  • Manual Air Conditioning
  • HVAC -inc: Underseat Ducts
  • Glove Box
  • Driver Foot Rest
  • Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert and Metal-Look Interior Accents
  • Full Cloth Headliner
  • Urethane Gear Shift Knob
  • Day-Night Rearview Mirror
  • Driver And Passenger Visor Vanity Mirrors
  • Full Floor Console w/Covered Storage and 1 12V DC Power Outlet
  • Rear Map Lights
  • Fade-To-Off Interior Lighting
  • Full Carpet Floor Covering -inc: Carpet Front Floor Mats
  • Carpet Floor Trim
  • Cargo Features -inc: Spare Tire Mobility Kit
  • Cargo Space Lights
  • FOB Controls -inc: Trunk/Hatch/Tailgate
  • Driver / Passenger And Rear Door Bins
  • Delayed Accessory Power
  • Systems Monitor
  • Redundant Digital Speedometer
  • Outside Temp Gauge
  • Analog Display
  • Seats w/Cloth Back Material
  • Manual Adjustable Front Head Restraints and Manual Adjustable Rear Head Restraints
  • Front Center Armrest
  • Engine Immobilizer
  • 1 12V DC Power Outlet
  • Air Filtration
  • Wheels: 16" Silver Rama
  • Tires: 16" All-Season
  • Spare Tire Mobility Kit
  • Clearcoat Paint
  • Body-Colored Front Bumper
  • Body-Colored Rear Bumper
  • Chrome Side Windows Trim
  • Body-Colored Door Handles
  • Body-Colored Power Side Mirrors w/Manual Folding
  • Fixed Rear Window w/Defroster
  • Light Tinted Glass
  • Variable Intermittent Wipers
  • Fully Galvanized Steel Panels
  • Black Grille w/Chrome Accents
  • Front License Plate Bracket
  • Trunk Rear Cargo Access
  • Fully Automatic Aero-Composite Led Low/High Beam Daytime Running Headlamps w/Delay-Off
  • Perimeter/Approach Lights
  • LED Brakelights
  • Radio: Composition Color w/6.5" Touchscreen -inc: AM/FM radio and WMA/MP3 player w/USB input, 4-speaker sound system, VW Car-Net app-connect smartphone integration and interface w/Apple CarPlay, Android Auto and MirrorLink and Bluetooth connectivity
  • Radio w/Seek-Scan, Clock, Speed Compensated Volume Control, Steering Wheel Controls and Radio Data System
  • Audio Theft Deterrent
  • Window Grid Diversity Antenna
  • 2 LCD Monitors In The Front
  • Engine: 1.4L TSI I-4 Turbocharged -inc: DOHC 16-valve, direct fuel injection
  • Transmission: 8-Speed Automatic w/Tiptronic -inc: sport mode
  • Front-Wheel Drive
  • Engine Oil Cooler
  • 60-Amp/Hr 540CCA Maintenance-Free Battery w/Run Down Protection
  • 140 Amp Alternator
  • Gas-Pressurized Shock Absorbers
  • Front And Rear Anti-Roll Bars
  • Electric Power-Assist Speed-Sensing Steering
  • 13.2 Gal. Fuel Tank
  • Single Stainless Steel Exhaust
  • Strut Front Suspension w/Coil Springs
  • Torsion Beam Rear Suspension w/Coil Springs
  • 4-Wheel Disc Brakes w/4-Wheel ABS, Front Vented Discs, Brake Assist, Hill Hold Control and Electric Parking Brake
  • Security System Pre-Wiring
  • Side Impact Beams
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Low Tire Pressure Warning
  • Dual Stage Driver And Passenger Front Airbags
  • Curtain 1st And 2nd Row Airbags
  • Airbag Occupancy Sensor
  • Rear Child Safety Locks
  • Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
  • Back-Up Camera
  • Vehicle Name: Volkswagen Jetta
  • Body Style: Sedan
  • Drivetrain: Front Wheel Drive
  • EPA Classification: Compact Cars
  • Passenger Capacity: 5
  • Passenger Volume: 94.7
  • Base Curb Weight: 2959
  • Fuel Economy Est-Combined: 34
  • EPA Fuel Economy Est - City: 30
  • EPA Fuel Economy Est - Hwy: 40
  • Engine Order Code:
  • Engine Type: Intercooled Turbo Regular Unleaded I-4
  • Displacement: 1.4 L/85
  • Fuel System: Gasoline Direct Injection
  • SAE Net Horsepower @ RPM: 147 @ 5000
  • SAE Net Torque @ RPM: 184 @ 1400
  • Trans Order Code:
  • Trans Type: 8
  • Trans Description Cont.: Automatic w/OD
  • Trans Description Cont. Again:
  • First Gear Ratio (:1): 5.07
  • Second Gear Ratio (:1): 2.97
  • Third Gear Ratio (:1): 1.95
  • Fourth Gear Ratio (:1): 1.47
  • Fifth Gear Ratio (:1): 1.23
  • Sixth Gear Ratio (:1): 1.00
  • Reverse Ratio (:1): 4.00
  • Final Drive Axle Ratio (:1): 3.23
  • Cold Cranking Amps @ 0° F (Primary): 540
  • Tons/yr of CO2 Emissions @ 15K mi/year: 5.2
  • Maximum Alternator Capacity (amps): 140
  • Suspension Type - Front: Strut
  • Suspension Type - Rear: Torsion Beam
  • Suspension Type - Front (Cont.): Strut
  • Suspension Type - Rear (Cont.): Torsion Beam
  • Front Tire Order Code:
  • Rear Tire Order Code:
  • Spare Tire Order Code:
  • Front Tire Size: P205/60HR16
  • Rear Tire Size: P205/60HR16
  • Spare Tire Size:
  • Front Wheel Size: 16 X 6.5
  • Rear Wheel Size: 16 X 6.5
  • Spare Wheel Size:
  • Front Wheel Material: Aluminum
  • Rear Wheel Material: Aluminum
  • Spare Wheel Material:
  • Steering Type: Rack-Pinion
  • Turning Diameter - Curb to Curb: 36.4
  • Brake Type: 4-Wheel Disc
  • Brake ABS System: 4-Wheel
  • Disc - Front (Yes or ): Yes
  • Disc - Rear (Yes or ): Yes
  • Front Brake Rotor Diam x Thickness: 11.5
  • Rear Brake Rotor Diam x Thickness: 10.8
  • Drum - Rear (Yes or ):
  • Rear Drum Diam x Width:
  • Fuel Tank Capacity, Approx: 13.2
  • Front Head Room: 38.5
  • Front Leg Room: 41.1
  • Front Shoulder Room: 55.9
  • Second Head Room: 37.2
  • Second Leg Room: 37.4
  • Second Shoulder Room: 54
  • Wheelbase: 105.7
  • Length, Overall: 185.1
  • Width, Max w/o mirrors: 70.8
  • Height, Overall: 57.4
  • Track Width, Front: 60.7
  • Track Width, Rear: 60.4
  • Min Ground Clearance: 5.6
  • Trunk Volume: 14.1
  • Seventh Gear Ratio (:1): 0.81
  • Eighth Gear Ratio (:1): 0.67
  • Model Group: Jetta
  • Vehicle Segment: Compact
  • Vehicle Type: Sedan
  • Engine Displacement Units: 1.4
  • Engine Camshaft: DOHC
  • Engine Block Type: aluminum
  • Engine Cylinder Count: 4
  • Engine Valve Count: 4
  • Country of Origin: Mexico Volkswagen Passenger Car
  • Radio: Composition Color w/6.5" Touchscreen -inc: AM/FM radio and WMA/MP3 player w/USB input, 4-speaker sound system, VW Car-Net app-connect smartphone integration and interface w/Apple CarPlay, Android Auto and MirrorLink and Bluetooth connectivity
  • Back-Up Camera
  • Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert and Metal-Look Interior Accents
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Driver Assistance Package
  • 4 Speakers
  • AM/FM radio
  • Radio data system
  • Radio: Composition Color w/6.5" Touchscreen
  • Air Conditioning
  • Rear window defroster
  • Power steering
  • Power windows
  • Remote keyless entry
  • Steering wheel mounted audio controls
  • Speed-sensing steering
  • Traction control
  • 4-Wheel Disc Brakes
  • ABS brakes
  • Dual front impact airbags
  • Dual front side impact airbags
  • Front anti-roll bar
  • Front wheel independent suspension
  • Low tire pressure warning
  • Occupant sensing airbag
  • Overhead airbag
  • Rear anti-roll bar
  • Brake assist
  • Electronic Stability Control
  • Exterior Parking Camera Rear
  • Delay-off headlights
  • Fully automatic headlights
  • Panic alarm
  • Speed control
  • Bumpers: body-color
  • Heated Side Mirrors
  • Power door mirrors
  • Blind Spot Monitor w/Rear Traffic Alert
  • Cloth Seat Trim
  • Driver door bin
  • Driver vanity mirror
  • Forward Collision Warning
  • Heavy Duty Trunk Liner w/VW CarGo Blocks
  • Illuminated entry
  • Monster Mats w/Logo Rubber Mats Kit (Set of 4)
  • Outside temperature display
  • Passenger vanity mirror
  • Rear reading lights
  • Roadside Assistance Kit
  • Tachometer
  • Telescoping steering wheel
  • Tilt steering wheel
  • Trip computer
  • VW Care
  • Front Bucket Seats
  • Front Center Armrest
  • Front Comfort Seats
  • Split folding rear seat
  • Passenger door bin
  • Alloy wheels
  • Variably intermittent wipers

Why Choose Platinum Volkswagen?

Platinum Volkswagen in Hicksville is one of Long Island’s premiere Volkswagen dealers. It’s owners have years of experience in the automotive world and are family owned and operated. It is our company policy to conduct our business in a manner that gives full attention to providing the best service to our customers.

Disclaimer:

All advertised prices are based on cash purchase or financing from outside bank/lender (Cannot be financed through Volkswagen Credit).

*Number of views in last 30 days

† Based on 2019 EPA mileage ratings. Use for comparison purposes only. Your actual mileage will vary depending on how you drive and maintain your vehicle.

Contact a Top Rated Specialist

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Vildan Senadam

Vildan Senadam

Sales

Certified
19 Reviews
View Bio
Manny Lucas

Manny Lucas

Sales Consultant
96 Reviews
View Bio
Kadeem Lewis

Kadeem Lewis

Sales Consultant
21 Reviews
View Bio
View All Specialists
Vildan Senadam

Vildan Senadam

Sales

Certified

4.9 | 19 Reviews
Manny Lucas

Manny Lucas

Sales Consultant


5 | 96 Reviews
Kadeem Lewis

Kadeem Lewis

Sales Consultant


5 | 21 Reviews
Adam Cevallos

Adam Cevallos

Sales Manager

N/A | 2 Reviews
Vildan Senadam

Vildan Senadam

Sales

19 Reviews
Certified
Contact Me
Dealership Experience 1 years 1 months
Industry Experience 3 years 2 months
I fell in love with cars at a young age. Got a car and fell deeper into the depths of customization and performance. I've had my 2000 VW Golf since then and I'm her only owner. We have 4 show car trophies for our hard work. Volkswagens are my passion and my work
Recent Reviews

May 21, 2019

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Very knowledgeable and client oriented

Very knowledgeable and client centric, polite and definitely knows how to please the client and goes extra mile to help the client Very pleasant experience Everyone should be like her

May 19, 2019

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Great Car Buying Experience

We had an extremely pleasant experience buying a certified preowned car from Platinum Volkswagen. We were shopping for a car and saw an interenet ad for a car at this dealership. We were introduced to Vildan, who showed us the advertised car. She was very knowledgeable and very easy to speak with. No Pressure sales is exactly what we look for. She clearly stated the price and we were pleased to be told that were no hidden fees. Buying a car from Vildan couldn’t be easier. Thank you to Viden and the staff at Platinum for a wonderful experience. We love our ”New to You” Tiguan!

May 15, 2019

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Platinum vw rocks

Vildan has excellent customer service and very knowledgeable of Volkswagen. Bill and jim were also very helpful with any questions we had. They all go above and beyond to make sure you are satisfied. I would Recommend platinum vw to anyone

May 14, 2019

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Buying a SUV

We were looking for a basic model with affordable payment; We drove out with a SUV at a bargain price. I loved my experience and hmwould highly recommend this place.

May 14, 2019

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Great experience

I had a car in mind and was able to not only get that car, but at a price I could brag about. Vildan was a pro all the way through.

May 13, 2019

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Professional trained team. Great service.

From the very first moment, I was greeted as a long-time friend. No standard phrases. Vildan Senadam and the staff found out what I wanted and immediately got involved in the work. All my prepared questions were unnecessary. After talking with Bill, I was offered the best possible version of the car that I could get. I am very glad that I not mistaken in choosing PLATINUM dealership. I liked the organization of service and staff experience. I bought along with a good car, good friends !! Thanks ! You are the best Team !

May 08, 2019

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Great experience all around!

I dealt with Bill the finance manager and Vildin. The finance manager was able to give me a good rate and very transparent about the sale. I felt very comfortable with finance manger and the sales rep-Vildin she was very knowledgeable about the GTI, I was not pressured and felt at ease to make my own decision. I went in same day brought car , traded in my car with no fuss. I highly recommend this dealership.

May 07, 2019

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friendly knowledgeable

extremely nice, approachable and knowledgeable, had a good experience, thorough and kept in touch with us when we were waiting on our car delivery, love our Jetta

May 02, 2019

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Very professional and helpful

My wife and I worked with Vildan Senadam and several of her associates. All were extremely approachable, knowledgeable, and extremely professional. We had a wonderful experience at Platinum, and love our Jetta!

May 02, 2019

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interest in a Tiguan

Vildan demonstrated all aspects of the Tiguan after she had arranged a test drive for us. She was very thorough and answered all of our questions. She spent the right amount of time even though we were clear we were not ready to purchase yet. She was a pleasure to deal with and the experience was very positive.

Apr 12, 2019

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Great Experience Purchasing Used Car

Vildan in Sales and the Sales Manager Adam were both very helpful with my purchase of a used 2019 Volkswagen Jetta. I recommend purchasing a used car from them in the future.

Mar 31, 2019

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Great Service

Buying a car can be a very scary and intimidating experience. I was dreading it because i didn't want to deal with the sales people. I was very grateful when we met Vildan, who made the experience easy, fun and informative. She was able to answer all my questions as well as making our family feel comfortable. You can tell she knows and loves her product. They also had a great service at the end where a lovely gentleman (i cant remember his name, sorry) went through the car, showing us how to use the tech. Our experience was great. Thank you so much!

Mar 23, 2019

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Fun, exciting, and easy

The thing that will stick for me forever is what I was told about the brakes, that they are probably more responsive than I'm used too. Thank God because on my way home a child jumped out in front of my car and I just barely stopped in time.

Feb 28, 2019

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Leasing Jetta 2019

Johan and Jill Dijkstra would like to say thank you to Ms Vildan Senadam for making our leasing experience a excellent experience. Her pleasant, warm personality, knowledge of addressing my questions and especially caring enough to correspond with me in a timely matter which helped me tremendously. I look forward to continuing our relationship with Vildan, Bill and the Staff at Platinum Volkswagen.

Feb 26, 2019

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Excellent Experience

From the minute we walked into the dealership, we were very happy with the customer service we received from everyone. Our salesperson, Vildan, was very thorough in explaining all the features of the car we were interested in. They worked with us in getting the best deal possible. Beginning to end, we have to say, it was one of the best experiences we have had and we are more than satisfied with our purchase. Looking forward to our next one already!

Feb 23, 2019

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Purchase of 2019 Jetta R line

I have contemplated my lease exchange for months and researched new jetta. Initially I was disappointed that features I used in the past were no longer available on the SE. Vildan walked me through new features and I was expressly interested in newest safety features. The budget was a consideration as well. Well to my surprise and satisfaction I received a great deal on an r line model. I’ve compromised on what I really wanted and am happy I did. Customer Service from manager on down was outstanding. I have been a long time customer at Platinum especially for their service to my jettas. All in all I hit the lottery on this purchase.

Feb 21, 2019

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excellent!

Five stars all around. Great service and very professional! Very hard workers and very dedicated to their clients. Vildan Senadam is the absolute best!!!!! The only place I go to lease cars.

Jan 07, 2019

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Vildan knows the vehicle !

Vildan is very good about explaining all the important details of the various Atlas models and was honest about what I needed and would work for our family without trying to sell you anything you don’t need.

Dec 19, 2018

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Great experience

The saleswoman was very patient and informative. She made the experience personal and did everything she can to help. The offers I got were much better than I got from other dealerships

Manny Lucas

Manny Lucas

Sales Consultant
Contact Me
Dealership Experience 5 years 6 months
Industry Experience 7 years 1 months
Recent Reviews

May 14, 2019

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Highly Recommend

All staff members at Platinum Volkswagen dealership were courteous and friendly. This was my second time consulting  a lease agreement with Mr. Manny Lucas, third overall with this dealership. Manny made the process stress-free and seamless. Highly recommend Manny to anyone who is looking to buy or lease a car.

May 07, 2019

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Excellent

I’m Very happy to say I’ve been a customer with platinum Volkswagen for 13th years now worked with only 3 salesman that were all very professional including the finance department they have all went out of there way to make me walkout the door very satisfied I’ve been to other Volkswagen dealers And there is know comparison to the way you are treated at platinum Volkswagen couldn’t be happier at platinum Volkswagen

Apr 25, 2019

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Great Experience

This is our second car from Manny. His professional attitude and product knowledge is excellent. He makes the entire process quick and easy. I would definitely recommmend this dealership, particularly Manny!

Apr 18, 2019

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Best car purchase experience

The purchase of this vehicle has been by far the best experience I have ever encountered and I have purchase quite a few vehicles in the past from other dealerships. From the time I stepped in the dealership to the time we took our vehicle Manny Lucas was 100% on board with us and our needs. He kept me informed all through out the process. Even the finance manager took his time at explaining every single option we had at saving in our deal. Lastly, even after I had already taken the vehicle home Manny and David from the service dept worked hand on hand to make sure I was happy with the running boards the service dept installed. Overall I am truly happy I purchased my first Volkswagen from Platinum VW. I will gladly recommend anyone to buy a vehicle with Manny and Platinum VW.

Mar 22, 2019

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Honest and Stressfree

Manny and Adam treated me with respect, kindness and patience. I actually shopped at various VW dealerships on LI , but they both listened to my needs and met me where I needed to be. A smooth, honest and stress free experience . Highly recommend these gentlemen and the Dealership ..love my Tiguan

Dec 31, 2018

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Excellent Service !

Manny was very easy to deal with there was no pressure just a great car buying experience. I would refer friends and family to Platnuim for there next vehicle.

Dec 27, 2018

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great dealership

manny is the nicest guy ever!!he takes his time to make sure you get the perfect car for yourself along with a great price. i highly recommend seeing him.

Dec 19, 2018

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Second time lease

Everyone at Platnium throughout the entire leasing process was excellent (specifically Manny and Bill). Manny provided amazing customer service and was extremely polite and honest with me, far from the stereotypical car salesman. He promptly informed and contacted me with new deals/promotions. He made the process very easy and even referred me to a car insurance agent who was also very helpful and honest. If I decide to lease/purchase another VW, I wouldn’t go to any other dealership!

Dec 18, 2018

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Fantastic Experience

This dealership is top notch from the first phone call I made, visiting showroom, sales staff, finance and finally purchase and help setting up bluetooth. Everyone was friendly, helpful and went above and beyond to make my purchase a great experience. I was never pressured and that makes the whole experience stressless. I highly recommend Platinum Volkswagon in Hicksville, NY for your new automobile. 5***** experience.

Dec 07, 2018

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Great Experience

Manny and the whole team made for a great experience! Had to get into a new car after a total loss due to a flood. They all made it quick and easy. This our 4th car with them. Would highly recommend.

Dec 07, 2018

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My 7 Year Experience

Bill Q, and his team are the best! They are personable, and for the past 7 years customer service has only gotten greater. It’s hard to find people that you can trust and that actually put the customer first. Manny was always there illustrating persistence helping me find the right car. Anyone can sale a car but when you care about what your doing this is what a loyal customer looks for. I found that trust at Platinum. I will forever remain LOYAL. I love my new car! ??

Nov 28, 2018

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Second Lease with Manny

Manny Lucas provided me with exceptional guidance towards my second Jetta! He was always very professional, honest, patient, and answered all my questions. Manny took the time to listen to my preferences and helped me pick out my new car! I definitely recommend this dealership and sales consultant Manny. You will not be disappointed!

Nov 28, 2018

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The BEST VW Dealership on Long Island!

Platinum VW is amazing! The customer service was impeccable! My experience was fast, easy & realiable! I’m so beyond happy with my new car! They are the #1 dealership in my book!

Nov 10, 2018

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Excellent Service As Always

My wife and I leased our second vehicle with Manny, always a pleasure! They made the process quick and painless. Will return when my leases are up!

Oct 24, 2018

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Platinum VW

I would not go anywhere else for a Volkswagen going forward! It was a seamless transaction with great people to help you through it all!!!

Oct 18, 2018

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Excellent

Great people. Great service. Sale person was really good. Professional and very polite. I give him 5 stars. Also manager who was doing paper work was great. 5 star as well. Great and professional team, pleasure to work with! Good luck!

Oct 05, 2018

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Manny and Platimun rock

Manny Lucas went above and beyond and was very professional. He did a wonderful job not only explaining the new Jetta, I couldn't believe how well he knew the car, I bought many cars in my lifetime but never had a salesman as knowledgeable as Manny, but don't take my word for it, Manny has on display the trophy to back my words, and I've seen salesman with certificates and stuff on their wall, but never a thophy from a national compatition. He also made sure I got the right trim. Everyone I worked with treated me very kindly. I would highly recommend them. Platinum rocks!!!!!

Oct 05, 2018

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Great service

Great service everyone was helpful and the car is perfect would definitely recommend this dealer to another family because it’s such a great, safe family car

Aug 13, 2018

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Thank You Manny!

Manny and the team at Platinum VW provided excellent service. He did a great job showing me all my options and making sure I could get a car that I urgently needed. Excellent customer service

Jul 05, 2018

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DEALERSHIP With INTEGRITY

After buying a new car in 2008 I went to their service shop for an oil change. The owner of the Dealership Josh was there and said hello to me by name. Only met him once and I couldn't believe he remembered my name. Platinum VW is a great place to buy a car and their service shop is equally as impressive. Im on my 3rd VW from this dealer. Manny my salesman took his time to explain everything and go over my new car in detail. HIGHLY RECOMMEND.. Honestly would not shop anywhere else for my new VW. Than you Platinum VW

Jun 28, 2018

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Fantastic dealership very professional.

Everyone at the dealership was very friendly and helpful. Joe helped me pick the perfect car and made this experience outstanding ! I would definetly recommend this dealership top notch service. Thank you Joe for making this experience effortless.

Dec 07, 2017

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Quick and easy

My sales man and the lease manager were amazing. No haggling at all. We love the new Tiguan. It drives like a much more expensive car. I will tell all my friends about my experience

Sep 22, 2017

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Fast, Easy and Friendly!!!

Platinum Volkswagen took bad situation for me and turned it into a great one. My last car was recently totaled (it was a 2016 VW Passat). After seeing how safe and unharmed the people in the car were my wife and I didn't hesitate to get another Passat. The staff at Platinum couldn't have been better. The owner even came out and helped me once he knew what my situation was. How many places have the owner greet you??!! Josh, Manny, Joe and Bill were so friendly and helpful. Not only was the service they provided top notch but when it was all over my brand new car cost me less than what I was paying for my old car!! I couldn't be happier and I recommend everyone to see the friendly faces at Platinum Volkswagen!

Aug 16, 2017

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false promise to customers

I was promised for a free service during the lease but was denied when i visited for servicing my car. Horrible customer service and definetly not reccomend the platinum volkswagen hicksville dealer

Aug 10, 2017

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Easy, no pressure experience...and great prices too

Title says it all. One salesman handled everything from pricing to loan estimates to insurance. very knowledgeable about the cars and all features and options.

Aug 08, 2017

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Oil change & NYC inspection

Trust and honesty. This dealership is great they not did such a great job; my tires needed some balance the video explained and show with details. Tinted windows was not allowed to perform the car isnpection. They were honest to me I like that some I removed those tinted once. Now I know is the law:

Jul 14, 2017

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Nice service

Brought car in for 10,000 mile oil change and inspection. It was a pleasant experience. John Grossman was very friendly and professional. Waiting area was nice.

Jun 28, 2017

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Super quick and easy

After deciding which vehicle I wanted to lease, I explained that I didn't have time to come spend hours at the dealership. So the salesperson, Manny, emailed me a couple documents to fill out and sign. It was quick and easy. I emailed everything back to Manny and he even called my insurance company to add the car to my policy. My insurance company called me to verify the coverage, and my vehicle was delivered to my house a couple hours later. It was very convenient for someone with limited time.

Jun 23, 2017

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best car experience

This is the 2nd car we have leased from Platinum. They make it so quick and seamless. I would like to always do business with them!

May 25, 2017

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Very quick and knowledgable staff

My whole overall experience, from Manny in sales, Bill in finance and Sean in service was wonderful. Great knowledgable staff..I will recommend this dealership to my friends

May 22, 2017

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Excellent Experience

Manny made buying my 2017 GTI a great experience. He was very easy to work with. He gave me a great deal without all the back and forth negotiating. He responded almost immediately to texts and emails.

Feb 01, 2017

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Car lease

Pleasurable experience at Platinum as this is our third VW leasing. Thank you for a quick and easy delivery as well. Manny was professional and easy to do business with.

Jan 16, 2017

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Excellent Experience

From the beginning, Manny was very accommodating and helpful. He took the time to understand our needs and addressed them to our liking. He provided us with an excellent plan that fit into our budget and ticked off boxes in which we desired for our future car. Manny was not only professional but also patient when explaining certain terms and conditions. We highly recommend Manny and look forward to doing business with him in the future.

Jan 12, 2017

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Excellent Sales Experience

I am very happy with the excellent service Manny Lucas provided me a couple weeks ago when I got my new lease at Platinum VW. The main reason I came back to Platinum VW was because we dealt with Manny when we purchased a car a couple years back. Manny was informative, helpful, and all around lovely to work with. I contacted him directly about a lease for 2017 with specific criteria as well as my budget and he got back to me right away with everything I had asked for. He made the process seamless for me and I look forward to working with him again. The gentleman who helped to set up my car for Bluetooth and who explained the car's features was also wonderful. The dealership has a fantastic selection of both pre-owned and new inventory and the customer service I have received from Manny has been terrific.

Nov 21, 2016

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Excellent dealership

I had the pleasure to deal with Manny. He has made my car buying experience seamless and hasslefree! Very honest and tells it how it is! I love my new Tiguan and he is highly recommended!

Oct 28, 2016

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Excellent service

Manny and the entire staff at VW Hicksville were a pleasure to work with! They were fast, efficient, and got us the best deal possible!

Oct 10, 2016

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Excellent customer service - quick and easy delivery

Just leased my 2017 VW Passat R-Line thru Randy Grene at Platinum VW. Randy and the manager were very helpful in finding the car I wanted since they didnt have it in stock at their dealership. Within a matter of a few days the credit app was done, and they had the car at Platinum ready and waiting. I was in and out of the dealership in about a half hour (to both return my current VW lease, sign all the paperwork, have a gentleman go over all the features of my new car, get my keys and drive off the lot). The fastest and smoothest experience I could have asked for considering my husband just got a new truck (different make) and he took about 2 - 2 1/2 hours for same process!!!!!!!! Thanks again Randy and team!!!

Sep 19, 2016

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No stress

I had not been feeling well and with sign and lease , I was able to return my due Passat and leave the dealership with a 2017 Jetta, all within a 24 hour period. No stress and I am quite pleased with the results. This is my third lease with the Platinum franchise.

Jun 30, 2016

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Amazing experience

I worked with Manny. A very well spoken and intelligent sales person. He made sure every question I had was answered to the fullest. The finance manager as wel as the owner of the dealership did whatever they could to get me approved which meant a lot. The three of them where there to actually help me and they actually cares more about my experience rather then making money. That is a very rare thing at dealerships. Thanks again

Jun 24, 2016

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It was great service experience working with Platinum

Manny is very open and honest guy. You should do business with him. Hope he will still be there when I return in few years.

May 28, 2016

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Customer Service Exceeds Expectations

Picked the dealership because of its location - were lucky to be given such a great salesperson. Manny was awesome. Entire transaction handled seamlessly. Will definately refer not only the dealership but Manny Lucas !! Excellent Customer Service. Could not be happier with the result !

May 27, 2016

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Helpful, patient, affordable lease

As we approached the building, Manny was waiting to greet us, asking if we had any questions and letting us look around on our own for a while. Once we asked him for help, he was very thorough and knowledgeable in showing us the different models. Upon choosing a car, he gave us different lease options and worked with us to get the best lease, and he and the financer kept dropping the price without the need to haggle with them! Manny and the other gentleman we spoke to were very polite and genuine, and we did not at any point feel pressured into choosing a car. But the deals were terrific and the car (and the test drive) was incredible! I will definitely look at this dealership when my lease is up.

May 16, 2016

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"Excellent Service"

Whether you are in search of a new or certified pre-owned vehicle, I highly recommend Platinum Volkswagen Dealership. I recently leased a 2016 Volkswagen Jetta and Manny Lucas was my Sales Consultant. Manny listened to my wants and needs and was not your typical obnoxious Salesman. I usually cringe at the thought of having to buy or lease a vehicle but this experience went above and beyond my expectations.Thanks Manny.

Apr 16, 2016

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Transparent, Courteous, and Simple

Upon recently leasing a new vehicle via Manny, our experience was great. Manny promptly provided us with the information needed about the vehicle, whether it be regarding features or cost. This information was transparent and no figures were hidden throughout the purchasing process. Manny was available for contact at all times, however he was not overly intrusive, avoiding frequent calls/e-mails. It was a pleasure doing business with him and we would recommend others to contact him as well if in the market for a new vehicle.

Apr 16, 2016

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Grear experience

Manny was so helpful, accommodating, and patient with me. I was leasing my second car from Platinum VW, and was nervous about getting the best deal, more mileage, and putting no money down. Manny worked with me and was helpful and very accommodating. He helped me keep an open mind when I was anti-jetta (I was coming from an awesome beautiful toffee brown beetle convertible). Manny was able to get me into a beautiful jetta se with so many great features. The car drives like a dream and I couldn't be happier with the experience. Manny was an excellent salesman whom I would highly recommend.

Apr 08, 2016

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Recieved best deal possible

Manny was great. I was buying a certified car for my daughter who is a new driver. He was not pushy at all and made sure that my daughter was comfortable driving the car. If she was not he would say try another vehicle. It all worked out great. There was no hidden fees with the purchase. My car was actually worth $3500 more than what I paid. Also I have a 42 month warranty on the certified car. I will come and buy more in the future. The entire staff was also great and no one was pushy at all.

Mar 31, 2016

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Not the stereotipical pushy dealership.

Due to their styling and quality, the current VW models sell themselves. The management and sales staff keep me coming back. Manny Lucas in particular who has handled 2 of the 3 cars I've leased from Platinum demonstrated excellent responsiveness to my needs. He did not make any recommendation on what he though I would want but rather mostly listened to what I came in for then got right to the meat of the deal. It was during this stage that I ended up with a model much better than the one I thought I would be happy with. The price difference was minimal with significant improvement in the features. Manny was key to all this and never pushed me in a direction to spending more money.

Mar 22, 2016

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Best Car Buying Experience

Second car bought at Platinum VW, and this was the best and most pleasant car buying experience ever! Thanks to them I got my dream car! 2016 Jetta LOADED!!! Love it!!! Thanks Manny!

Mar 07, 2016

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Super Smooth Transaction!

Manny was a pleasure to deal with. I went in and they had the vehicle I was looking for. There was no haggling needed so he gave me the best price right away. The car was ready in less in an hour and was out the door with a brand new car. I would highly recommend!

Mar 07, 2016

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"Ease and Helpful"

Extremely pleased with my car buying experience and couldn't ask for better assistance from Mr. Manny Lucas and the staff. Really appreciate their kind assistance in turning what happened to me with my prior car into enjoying my new car and would highly recommend them to anyone who would ask where to go to find a great quality vehicle with personable attentiveness and atmosphere. All I can say is "Thank you!"

Mar 06, 2016

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best car shopping experience

I can't say enough about how pleasant my experience with Platinum VW and especially Manny was. First off, their advertised price was their ACTUAL price. After visiting several other dealers, this was almost mind blowing. Then, Manny was very attentive, courteous, and just genuine. I never got the sense someone was trying to SELL me something or push things on me. He was genuinely trying to help my wife and I. That seems to be the vibe at Platinum. Nobody was anything close to pushy which was refreshing. And finally, I'd like to add that after my wife and I had made our purchase, after their sale had already been made, Manny calls me because he took it upon himself to look into some things that wound up saving me money from a conversation we had had. He did so without nothing to gain or lose from doing so as our transaction had been completed. But it helped me. It also made me feel like a human being, not just a sales quota. I would highly recommend Platinum VW and look forward to doing business with you guys again. Ask for Manny

Mar 02, 2016

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Wonderful experience - Leased Vehicle

A very courteous and respectful experience. I was shown various options and I do feel I got a really really wonderful car at a fantastic price. I have been coming to Platinum for 7 years now and this is my third vehicle from them. I plan to continuecoming back to them for years to come.

Feb 21, 2016

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Buying Certified Used

I had a great experience buying my certified used Volkswagen at Platinum Volkswagen. The staff who helped me were Manny, Howard and Jim. All very informative, friendly, and not pushy at all.

Feb 10, 2016

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Easy, hassle free dealership.

I had the pleasure of dealing with both Manny and Joe while leasing my new VW. Both made the experience as easy and simple as possible. They were able to find the exact color and model i wanted very quickly and hassle free. They did a great job on the price and quick to respond to any questions i had. Overall great experience.

Dec 30, 2015

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Great experience

Manny was great. He took care of everything for me and made the car buying process very easy. He was able to get me the color car I wanted. He also willingly worked around my schedule and worked with my situation during the process. I love my new car and I would definitely recommend people to go see Manny. Overall great experience.

Dec 29, 2015

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Outstanding Service

Had the pleasure of dealing with Manny when looking for a new vehicle to lease. He was extremely professional and straight forward making the whole experience that much easier. It was a breath of fresh air compared to how I've been treated at other dealerships in the past. Walked out with a brand new Jetta! Can't recommend him enough.

Dec 27, 2015

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Great experience

Manny was able to get us the best deal possible and was extremely patient with our requests. We were in and out with a new car

Nov 24, 2015

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Fast, Quick and Easy

Manny was great helping us narrow down exactly what we wanted and what could be offered. He met our price and we had agreed in no time. He did an overall great job. Jim was very thorough in explaining the many features that came with the car. Took the time to go over each one, not only for me but for my mother, who isn't as quick in learning the technology. Overall great experience, thank you!

Oct 19, 2015

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Love the car, love the service

Manny was great, not pushy, plenty of suggestions and very insightful! When I am done with this lease I will be doing business with him again! Thank you!

Oct 02, 2015

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Very good fast and easy!

Manny is the man,great guy to deal with and straightforward about any issue.. I definitely recommend.. And I'll definitely will be a next time for the next car..

Sep 24, 2015

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Manny's the Man!

We had been thinking about a new car as the lease was expiring in a few months on one of our cars. We were just driving bye. Stopped in and Manny was just perfect for us. No pressure, full knowledge and excellent presentation. From beginning to end, including another Dealer attempting to cut the price, it was less than a week and we picked up the new car from Platinum. Looking forward to the Dealership providing the excellent service as was promised.

Sep 14, 2015

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Great Service

i would like to thank Manny for helping me pick out my "New Beetle". I had a Tiguan as my first VW and I loved it. I was undecided on my next car and Manny took his time with me and I'm happy to say I love my new car "Cepillo". Thank you Manny.

Aug 25, 2015

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Thanks Manny Lucas

This is my second lease with Platinum VW, I couldn't be any happier with the brand and this dealership. I highly recommend Manny Lucas for his knowledge of the product and great people skills. He definitely gives you options and makes sure that you feel comfortable and happy with your purchase. John Grossman is your go-to man at the service department! Thanks John!!

Aug 17, 2015

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Excellent experience! Fast and easy!

My first leased car and it went great. The staff at Platinum Volkswagen are excellent and very friendly. They got straight to the point, which I liked. Manny helped tremendously. He answered all my questions and made sure I got what I wanted. Highly recommended dealership if you are interested in a Volkswagen.

Aug 17, 2015

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Great experience, wonderful staff

The dealership was filled with friendly, pleasurable sales staff. They were willing to accomidate your wants and needs any way they could. Overall wonderful experience, love my new car!

Aug 15, 2015

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Fabulous Dealership, Fabulous Service

I just had a great experience with Platinum Volkswagen. I remembered that they had been really friendly several years ago when my family had bought a car there, so when I needed to buy my first car completely on my own, I reached out to them in the hopes they could help me out. Manny responded to me right away, listened to my situation, and then directed me to the perfect car for me, my needs and my budget. He helped me get all my paperwork in order, and get my head together after having been dealing with stressful insurance companies. I am totally thrilled with my new car, but of course, there are a lot of places to get cars. The people at this dealership - sales, management and finance - work as a team and go above and beyond to give you great service without tension, pressure or judgment. I wish every store I walked in to to buy something was like this.

Aug 10, 2015

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Manny did an outstanding job addressing my car needs.

Manny the sales person did an outstanding job addressing my car needs. This was my second purchase from Platinum and I highly recommend them and Manny to anyone looking for a car. The service department with John Grossmann is also AAA+++

Jul 31, 2015

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This was my 2nd amazing experience at Platinum!

From our first conversation Manny was extremely professional. He was knowledgeable as well as helpful. Manny was able to answer all of my questions with ease. Manny worked very hard to get the perfect deal done, so that I could drive home in an awesome new car!!

Jul 25, 2015

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Wonderful experience

Second time to this dealer. No hassles. Knowledgeable salesman dicussed different models compared to what we had. Test drove two vehicles . Everyone pleasant and informative.

Jul 16, 2015

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Awesome!

Manny was amazing! Extremely professional, patient, and helpful. Answered all of my questions and then some. I would easily recommend him as well as Platinum Volkswagen to anyone interested in purchasing a new car. For someone who doesn't know a lot about cars, they are so knowledgeable and willing to accommodate. A really great experience!

Jul 13, 2015

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2015 Jetta TDI SE Lease

Five stars! Manny and the rest of the Platinum VW team were attentive, respectful, and professional. They were able to find me the exact car I was looking for even though they did not have it in stock and within the week as well. Hassle free, I would definitely recommend Manny any day.

Jul 11, 2015

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New car

I had ordered a 2015 4-Door GTI "S" with performance and lighting packages which is a pretty rare combo in may and waited until June for it to come in. Every time someone had contacted me they were extremely nice and helpful and especially patient as I work midnight shifts . Manny, Joe and Moses were all extremely helpful with my requests for the car everything I had asked for was taken care of. When the car finally came in late June they had called me on a Friday and said I could pick it up the next day. I asked if they could wait until the next Monday. Went that next Monday after work and was greeted by smiles and congratulations on the new car. Even though all the paperwork wasn't done yet. After it was all said and done I couldn't be more pleased by their service and attitude. 100% would recommend for others, and if i'm going to get another VW I know where i'm coming back to

Jul 06, 2015

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Buying a car

I bought a new car and the service was excellent. The salesman was very patient with us. He led us to buy the perfect car.

Jun 30, 2015

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Amazing experience

From the moment Manny greeted me at the door I felt the family atmosphere at Platinum, he was knowledgeable and really care to get the car that worked for me, Manny really knows his stuff, his product presentation was amazing. When we sat down he already know exactly how to price the car for me, it was a really smooth process, the deal was fair and within 1 hour we were signing paperwork with the finance manager Howard was just like Manny surprised me on how he presented the paperwork, everything was explained to me in plain English, and last but not least I want thank Jim who explained all the features on my new Jetta, really impress with this guys. Will def be back in 3 years for another one.

Jun 30, 2015

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Α Successful Saturday

Walking into the Platinum VW dealership, I didn't know what to expect. Manny was extremely friendly and helpful, and did everything he could to help find the right deal for me. He was very attentive and made everything seem much easier than I expected it to be! Thank you so much Manny !

Jun 29, 2015

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First Time Buyer

From the start, Manny was very helpful in helping me find the car I was looking for. He was very friendly and accommodating, and I would recommend him to anyone looking to buy a new car.

Jun 23, 2015

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a great feeling

Manny made me a happy customer... No words can"t explain how ecstatic I'm. I would certainly recommend any of my friends to go Vw

Jun 08, 2015

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Buying my first car

Manny was such great help finding my first car to buy for myself. He helped me find the perfect car and accommodated me in the greatest ways possible. He not only is a great salesman, but he is a very caring and helpful person as well. I am very pleased with my new purchase and can't wait to drive it! Thank you, Manny.

Jun 02, 2015

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Worst experience of my life!!!!

I went in interested in a CPO Passat I saw on their website. Manny Lucas was my salesman, whom was very nice guy. I drove it & loved it. When I left I got a call from Moses asking me to come in he had good news. I went in the next day. All was working out smoothly! Thought it was too good to be true. But I did purchase the car & was very happy. But within the first two weeks the engine light came on ... So I brought it to service. They fixed it. But a few weeks later it happened again. The service dept is not that accomdating you have have a day off to take it in on their time. So here's where it goes sour. Not only is the engine light on but also the tire & air bag light are on. I only had it two months. Today I take it in , sitting there for three hours!! They tell me I need new brakes !! What?? But I just got the car!! I say no way I'm not paying $400! It should be under warranty. Few minutes later after wanting to talk to service manger , he said oh your brakes are fine. It was a mistake!!! Hmmm. So they replace part for engine. But air bags need to be fixed but yet they let me take the car home. So I leave & drive to the dealership to speak to the sales man. I start telling Moses's the situation & out of no where a man begins yelling at me & calling me a liar from across the room!! I looked at Moses & said who is that guy? The rude man yelling said "I'm the owner". He then proceeded to yell more & tell me to leave & don't come back !!! xxx!!! This was unbelievable to me!! What did I do wrong or do for this horrible person to yell at me to leave. His name is Josh & is supposedly the owner of this place. Shame on him. He is not well! I would never recommend that dealer ship because of him. He has not heard the last from me. After all , my air bags are not working on my CPO Passast!!!

Apr 14, 2015

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Amazing Service and Great Prices!

Had such an amazing experience at Platinum Volkswagen. Just purchased my third car - thanks to the great team at Platinum. Walked in Saturday morning - my car was ready to be driven off the lot in less than 2 hours. Talk about great service! Manny, the salesman, who helped me - is very knowledgeable and a pleasure to deal with. Josh, the owner, is a great guy. Very hands on - wanted to make sure I got the best deal around. No need to even shop around. Just shop at Platinum VW! Dillon

Apr 12, 2015

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Overall good experience

I purchased used certified car from this dealer. I sat with Manny the sales representative, he was good and straightforward with all the fees that I would have to pay. Once I came in to pick up the car, it was easy and painless. overall a great experience, I would defiantly recommend this dealership to anyone looking for a Volkswagen.

Apr 08, 2015

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Quick and easy

Manny was great! Really helped me out a lot! I would definitely recommend this dealer to everyone!! Love my new car! I will definitely be back when my lease is up!

Apr 04, 2015

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Experience Was Great

Manny was very informative, honest and helpful. Explained everything I needed to know and even got my payments lowered. The numbers were very accurate and made my trade in experience very easy. Highly recommend this dealership.

Mar 31, 2015

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VW JETTA

Very helpful and knowledgable.. overall a pleasant experience and a pleasure to deal with Manny. I recommend this dealership to anyone looking for a new or used VW

Mar 14, 2015

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Volkswagen Jetta

Manny was very pleasant to work with and did everything he said he would. I got a great car for a good price. I'm very excited to use my new jetta.

Mar 10, 2015

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Wonderful!

My son needed a reliable car for school work and responding with the fire department. Manny and Moses made it all happen easily for us! We are so grateful to them and will be back next year for our other son.

Mar 03, 2015

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excellent

manny was fantastic to work with and got everything done quicker then ever! i would definitely recommend this dealership to friends and family. Everyone was very nice and helpful through the whole process, it was such a pleasure!

Mar 02, 2015

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Leaded my new car

Manny and joe were great to deal with. They helped me very much with everything, all was explained to me in detail. I came to this dealership recommended by a friend who was going into her third Volkswagen,

Feb 28, 2015

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Excellent dealership

Great experience, manny was a great salesman and did everything he could to get the deal done on behalf of the dealerships part, will definitely come back!!

Feb 27, 2015

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Dealing with Manny has been an enjoyable experience.

Dealing with Manny Lucas has been an enjoyable experience. He is very friendly, willing to help, and above all is responsive to your inquiries. I purchased a Jetta for my daughter, I must say that dollar for dollar the Jetta is just marvelous. And Platinum prices were far better than any other dealer I visited in Long Island. If buying or leasing a new VW I would strongly recommend calling Manny, he is absolutely great and very pleasant to work with. And it doesn't stop there, the finance manager Bill explained the paperwork on a very professional manner, but wait don't forget Jim, he is the delivery coordinator and explained the Jetta and all its features with no rush. I must say these guys are the real deal. Keep up the good work.

Feb 26, 2015

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Manny, you're the best!

I just purchased my first convertible and I could be happier. Not only did I find a great price at Platinum Volkswagen of Hicksville but our salesman, Manny Lucas, made the experience even better. He was knowdgeable,courtious and friendly. One of the things that impressed me the most a bout Manny was how quickly he responded to my initial email and to all my all my inquiries. Manny, thank you very much for all the time and effort you put in to make this deal happen; you're on top of your game!! Ana Caceres

Feb 24, 2015

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New car

I went to platinum vw to buy my 2015 gti we.Great place, great people. Very friendly atmosphere If you need a vw go to Platinum vw!!!

Jan 31, 2015

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great service

I had a great experience with Manny. I called Platinum to get details on a car and he unanswered all my questions, I went to the dealership and Manny gave a painless buying process, then I meet Bill the finance manager he explained the numbers in a clear manner, one of the best buying experiences I've ever had. Come see this these guys for your next purchase, you'll be very happy.

Jan 28, 2015

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Excellent Service

Manny reached out to me promptly after I inquired on Cars.Com about a 2014 Jetta. He was personable and available to help me. The managers were very accommodating while we were there, as well. We were able to agree on a great price and I could not be happier with my Jetta. After dealing with some very underhanded people at other dealerships, it was refreshing to work with someone as honest and kind as Manny. I received a very comprehensive demo upon picking up the car, which showed me even more wonderful features on my car. I would highly recommend this dealership to everyone!

Jan 22, 2015

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read this if you're serious in buying a car

After many bad experiences I finally came to Platinum Volkswagen in Hicksville.Nether to say that I walked out of there in about 45 min and I got in my new car.Didnt expected it but it happened.Starting with the sales rep.Manny to the finance mgr Bill ant to the prep guy Jimmy was a walk in the park but the most important though is that I bought the car at the price that I wanted.No hassles no tricks,just good friendly people.I recommend this dealership with all my heart and I all honesty.Keep up the good job guys......really impressive

Dec 04, 2014

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This Is The Dealership You've Always Wanted!

My sister and I will ONLY lease our new cars with Platinum Volkswagen. The owner, the manager and each and every salesperson create a family-like environment for their customers. If you become one of their loyal customers this means that you too will feel immediately at home when you walk through the door; you will be welcomed; you will be given a wide assortment of payment options; you will leave satisfied and confident that you made the right decision; and you will always look forward to your next visit and your next VW. You will always buy VWs for the rest of your life because you will never want to leave this dealership or their service shop a few blocks away with its dependable, talented and kind VW professionals ! J. Gumo

Kadeem Lewis

Kadeem Lewis

Sales Consultant
Recent Reviews

May 16, 2019

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No Nonsense

Most people going to buy a Volks have done their research. When I dealt with Kadeem, he reinforced everything I read in the reviews about the Golf R. He was not pushy, didn't ask for my phone number or email, and was just straight up. Josh, owner, also was helpful, informative, and enthusiastic about my car selection. I was expecting the upsell during the financing, which I find annoying, and Bill said "we don't play those games here." I only wanted the tire coverage and he was very straight forward about everything, and fast. Jim was helpful and patient showing the new technological features to a guy who never bought a new car and had one from 2005.

May 11, 2019

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Leased a new Tiguan

Our experience leasing a 2019 Tiguan at Platinum was a pleasure. We have always dreaded the process of getting a new car, but for the first time ever we left feeling completely happy with the outcome. Kadeem Lewis was wonderful from start to end - was very informative and no pressure to buy at all. He did a great job at familiarizing us with all the car's features before we drove away. Adam Cevallos did our financing and was also very knowledgeable and friendly. Would definitely recommend to friends.

May 04, 2019

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Great Experience

I’ve been looking at Volkswagen for about 2 years now. Kadeem has been patient with me through the whole process. Now i have a car I love. Moses was also a great help.

Apr 18, 2019

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Great service

Kadeem was great. Such a great personality. He was efficient and honest. He took his time explaining all of the features of the car to us. Everyone at the dealership was so helpful.

Apr 03, 2019

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Went for 1 car got 2

Easiest dealership experience ever. Very fair and best quality for the price. Kadeem is a sweetheart and a phenomenal sales rep, fair price on both vehicles with no negotiation or standard dealer nonsense. Finance department was a breeze and likewise gave fair value for trade in with no hassle. By a mile best dealer I’ve been too (and I’ve purchased several much more expensive cars, with miserable experiences elsewhere). Big thanks to Kadeem and xxxxxxto VW for blowing its competition away value and quality wise.

Mar 28, 2019

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Outstanding customer service!

So thankful that I stopped in Platinum Volkswagen this week! Kadeem made the process Of leasing our new car so easy for us. We couldn’t be more pleased. I highly recommend this dealership. So excited to drove my beautiful new Atlas!!!

Feb 25, 2019

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Kadeem at Platinum Volkswagen

From the moment we talked to Kadeem on the phone we felt like we were going to be met by someone familiar, unlike the typical "car salesman". We went in looking at buying the new 2019 Tiguan, we test drove it with Kadeem and he knew exactly what we were looking for and made sure we felt like we were getting what we wanted and not just pushed to buy a vehicle. It felt like we knew each other for years from the moment he started going over the Tiguan. It was truly a pleasure working with Kadeem and the Platinum Volkswagen team in Hicksville. We couldn't be happier with our purchase and can't wait to take it coast to coast this summer!

Feb 20, 2019

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Friendly & Reasonable

All staff members were very friendly, knowledgeable, and worked with me and my budget! I felt they were honest and upfront about prices and tried to help me as best as they could.

Feb 01, 2019

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Quick and easy

Kadeem at platinum Volkswagen made getting s new lease very easy. They were a pleasure to deal with. This is my third lease with platinum Volkswagen.

Dec 31, 2018

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Hassle free car buying

Bill Q, and the rest of the staff are 👍 very personable and honest. Bill Q, imakes car buying really hassle free . I LOVE my car. Thank you, TE

Dec 20, 2018

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Easy and pleasant

Kadeem was a pleasure to do business with. I’m very satisfied with my purchase. Everyone at platinum was friendly and trustworthy. I look forward to going back in the future.

Nov 13, 2018

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Employee Rating

Professional & humane treatment

Kadim was very helpful in my transition from my current Tiguan to the new one. He explained everything clearly & I felt I could trust him.

Nov 08, 2018

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Amazing Service, Quality Vehicles, Efficient Timing

We found everything we were looking for, not only in terms of buying a quality vehicle but also in terms of salesmanship. A lot of dealerships we visited had high pressure sales tactics, but we fell in love with our salesman, Kadeem Lewis, right away in his approach to dealing with us. He wasn’t over bearing at all, and we actually were playing hard to get at first. But he stayed patient, and we couldn’t wait to come back for a test drive. Upon the test drive we knew we found everything we were looking for, and Kadeem made the process of getting what we want super smooth! I would definitely recommend not only this dealership to others, but also to go see Kadeem! Thanks Kadeem and Platinum VW!

Nov 05, 2018

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Platinum.

This is my sixth VW. I've gotten 5 of them from Platinum. Always a pleasure to deal with. The Service department is also excellent.

Oct 29, 2018

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Excellence!

I was greeted as soon as I walked in by Kadeem. He was very friendly, professional and knowledgeable without being pushy. He answered all my questions and I felt confident I got a good deal when I left. Bill in finance went above and beyond to get me the best deal possible. Highly recommend.

Aug 22, 2018

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Best Dealership

So happy I read some reviews that pointed me to Kadeem. He was very friendly and knowledgeable. Great training on the car features and Adam in finance was excellent. Very nice experience!

Jul 25, 2018

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Great end to end experience from sales to finance to service

Really enjoyed the experience. Sales person was extremely helpful identifying the right model, right package of mileage and extras and making us aware of the different add on services . Finance team was fair and transparent. Service team was extremely helpful in showing me the features of the vehicle. Experience was quick and felt comfortable throughout the process.

Jun 01, 2018

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10 out of 10

I had very good experience with a dealership. Staff was so nice and kind. I got explained very nicely by dealership manager. Thanks for everything.

Feb 05, 2018

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Professional

I give this dealership 5 stars because I had a great experience from the beginning i walked into the store. Kadeem, our salesman, was excellent, he was able to accomadate what I was looking for and felt comfortable working with him. Jim, who helped us set up with the car was efficient and pleasant.

Feb 01, 2018

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Excellent car buyer experience

I was pleased with the customer service, quality of the car, and price. Kadeem is an excellent sales representative and easy to work with. The best interest of the customer was his priority. Jim was great with explaining the “ins and outs” of the car.

Aug 19, 2017

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Serviced 2,VW's within a week. Quick & Professional.

A great experience at Platinum VW service.. Also went to sales for future purchases and had a great experience with Kadeem who was most helpful. Bill Q. was also informative and a pleasure to speak with.

Adam Cevallos

Adam Cevallos

Sales Manager
Recent Reviews

May 13, 2019

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Employee Rating

Professional trained team. Great service.

From the very first moment, I was greeted as a long-time friend. No standard phrases. Vildan Senadam and the staff found out what I wanted and immediately got involved in the work. All my prepared questions were unnecessary. After talking with Bill, I was offered the best possible version of the car that I could get. I am very glad that I not mistaken in choosing PLATINUM dealership. I liked the organization of service and staff experience. I bought along with a good car, good friends !! Thanks ! You are the best Team !

May 11, 2019

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Employee Rating

Leased a new Tiguan

Our experience leasing a 2019 Tiguan at Platinum was a pleasure. We have always dreaded the process of getting a new car, but for the first time ever we left feeling completely happy with the outcome. Kadeem Lewis was wonderful from start to end - was very informative and no pressure to buy at all. He did a great job at familiarizing us with all the car's features before we drove away. Adam Cevallos did our financing and was also very knowledgeable and friendly. Would definitely recommend to friends.

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516-942-7300

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516-681-1300

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340 W Old Country Rd • Hicksville, NY 11801

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Open Today! Sales: 12pm-4pm

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    Vildan Senadam

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    Manny Lucas

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    21 Reviews
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    2 Reviews

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    21 Reviews
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Platinum Volkswagen
Platinum Volkswagen
340 W Old Country Rd
Hicksville, NY, 11801 United States
516-942-7300
https://www.platinumvw.com/wp-content/themes/DealerInspireDealerTheme/images/logo.png
Platinum Volkswagen 40.7596474, -73.5375549.