PURE EXCELLENCE. MANNY IS AN EXCEPTIONAL SALESPERSON. He is straightforward, knowledgeable, honest, helpful, professional & responsive. I bought a Volkswagen Taos SEL and I LOVE it! This is my 4th Volkswagen but my first time working with Platinum VW and Manny and this was by far the best experience I've ever had with a car dealership. I knew what I wanted and Manny delivered it fast and efficiently. Everything was smooth and more than fairly priced. They gained a new loyal customer. I'll definitely work with Manny again when it's time for my next car! Anyone that ...
Wonderful experience!! Twice! This is the second car we purchased from Manny at Platinum VW and he was so easy to work with. He listened and worked with me to find exactly what I wanted in a car. He makes the whole car buying process quick and simple. So appreciative of Manny which is why we bought not one car from him but two!
I am happy to bring my car to VW in Hicksville. For a few years now I have been dealing with Steve and he is always kind, cari g, and proficient. He takes good care of me and is very personable and respectful as well.
Excellent service
The people our platinum Volkswagen were very nice and polite. They liked to walk you through each payment option. It was a great experience.
Very good and efficient service and helpful staff. However the waiting area was cold and freezing.
Today was my second time using this location and they have been absolutely awesome each visit!! Very professional and organized, also love the way they keep you updated and have patience during your vehicle being serviced. They have a permanent customer with me! BTW Platinum Volkswagen is not only the BEST... they can teach Sunrise Volkswagen how to operate as efficiently as they do from sales to service or better yet close them down and take over!!! Thank you Platinum Volkswagen
Ordered a new key and had them program it to the car
This is my second car purchase from Platinum VW. I recommend Vildan S to anyone who is looking for an honest and professional dealer. Very nice lady and very helpful. The information that was given upfront was the same when I made the purchase. She took care of the insurance company for me. Two days later I drove away with a 2023 Taos. Everyone at VW was friendly and welcoming.
Every time I am here, it is a seamless experience. I can't speak more highly of Steven, who is possibly one of the nicest and most helpful people I've ever met. Thanks for another great visit.
I have had nothing but positive experiences with Parts and Services department.
Vildan S was very friendly, helpful and knowledgeable. She gave us accurate information about the the car we chose. Excellent help and service!! I would recommend her to anyone who is looking for professional information about buying a car.
courteous and efficient there was no pressure and all pros and cons were discussed upfront.
Very good I will use them again
They’re awesome five stars easily
Excellent . . Fast , professional, and kind .
Nathan was a gem! He answered all my questions and was completely honest and professional. Will definitely be coming back for all my routine service and more!
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