Manny Lucas provided excellent customer service and answered all of my questions and concerns. Picking up my car was such a smooth transaction, I thought I would be there for hours but to my surprise everything was efficient and all of my questions were answered. Thanks again Manny! I love my new car. -Jeannéa

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My wife and I had been multiple dealerships over the course of the weekend looking for a new SUV. We unfortunately ran into a few pushy/ over aggressive dealers. This made us both very uncomfortable . This was not the case at all at Hicksville VW. The woman VIldan who helped us was very much straight forward and extremely accommodating to us. We were instantly comfortable with her. It was clear she wasn’t trying to take advantage and genuinely wanted to help. On top of that she was able to get us into a car that we thought was out ...

Leandro and the team at Platinum were an absolute pleasure to work with! Everyone pulled together quickly to help me complete my purchase at the end of the day on a Saturday. They were patient, explained everything and everyone was just so nice - and I love my new Tiguan. Highly recommend.

Manny and the team at Platinum provided excellent and efficient service. He went above and beyond to make sure that I was satisfied with my car.

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Vildan was amazing! Made everything about leasing a car super easy and seamless. Platinum was great too. Opened a little bit early to fit my schedule.

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Vildan was amazing! Made everything about leasing a car super easy and seamless. Definitely ask for her when you go to Platinum!

My experience with this dealership was fantastic. My dealer Joe Riccobene, was a professional the whole way through the sale. He was honest and helpful. Everything went through smoothly and I love my new vehicle. I would recommend this dealer to anyone who doesn’t want the hassle of the usual back and forth. Thank you VW and Joe.

Manny was truly amazing! So professional, helped me get exactly what I needed at the budget I had told him, and was super communicative with me via text (my preferred method). I'm so glad I ended up working with Manny, as this was my first car buying experience and he was just overall an amazing person to learn from, speak to, and take care of this process so smoothly. Thank you Manny (and Angela!) for making this just an A+ time.

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I returned to Platinum Volkswagen to trade in my 2017 Jetta for a newer model. The process could not have been any easier! Manny, who sold me my original Jetta, helped again to get me into a 2020 Jetta with only 2400 miles. He and Paul, who helped with the trade-in and financing made made the process so quick. This is still a “no pressure” dealership, which is so appreciated. They are as professional and knowledgeable as they were when I first bought my car. You can not go wrong here! Thank you Manny and Paul! I love my Jetta! 5 Stars again!

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Purchased 2 cars from Platinum VW so far and both times was satisfied with the process and the people that worked there. No hidden charges or last minute shenanigans. Honest people. The service department is always trying to help and listens to my concerns and went out of their way to get the repairs done.

Was done at location got from a leasing company who made the transaction easy with this company

From Angela, to Leandro to Paul - what a stellar team! The ease of trading in my car for a new one - amazing! Thank you Platinum VW! You always come through - above and beyond!

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This whole experience has been amazing. Seamless from start to finish. Thank you Angela and Leo ! I came all the way from Brooklyn for this! Thank you!

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Joe was fantastic. Easy to work with, very straightforward and honest. Great to see this, especially when compared to other dealers in NYC.

I had such a wonderful experience at platinum volkswagen originally I went to another dealership on long Island and was treated very poorly I came here and I purchased the 2021 vw atlas the salesman Manny was wonderful he had patience dealing with all my questions and made sure I got everything I wanted it's my second volkswagen I purchased 1st from sunrise second from platinum I will certainly recommend platinum vw going forward so happy with my new truck

Manny Lucas treated us very well. He showed us our options, walked us through the process and never pressured us to make the sale. Recommend!

If you're in the market for a new VW, look no further than the team of professionals at Platinum Volkswagen. I've leased many cars from these folks, so they have had many chances to drop the ball but once again they exceeded my expectations. My most recent sales rep, Vildan Senadam (last two cars) was an absolute pleasure to work with. Vildan responded quickly to my many questions, was polite and made sure I was completely satisfied with my car and lease details. You will also find Platinum's service and finance department a pleasure to deal with. ...

Leandro was extremely knowledgeable and helpful through the entire process. He was professional and courteous and I have already recommended to a friend who admired my car and will be looking for a new lease in the coming months

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Great experience .we got exactly what was told to us over phone and when we got there everyone was friendly and very attentive to us

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See Moses. Great guy. Thank you

Leo was very responsive and helpful throughout this process. I have bought four previous vw’s at sunrise and this was our best experience. Thanks

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I arrived at Platinum Volkswagen early for my appointment but I received a friendly welcome and the sales representative immediately came to greet me. I had initially decided to return my current lease 2019 Jetta which was due on 6/30/2021 and not lease another vehicle as I recently had foot surgery which impedes from driving temporarily. Once there I decided that since my experience with Platinum VW in the past was a good one and because they offered me a good deal I decided to lease a new VW Jetta 2021. The process was done expediently and because of my right foot handicapped ...

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We worked with Paul and Manny. The whole experience was amazingly easy. We did a majority of the lease agreement online and only came in to pick up the car. The information they provided was clear, concise without the usual back and forth we've experienced with other dealierships. I would definitely recommend this dealership!

I cannot emphasize what an amazing experience I had with Leo at Platinum Volkswagen. Leo was knowledgeable, patient and honest the entire time, helping me pick out the perfect car at the perfect price. I cannot thank the staff at Platinum enough!

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