Great service. In & out as promised. Service Reps are great
Best place to bring your car for repair they really care about you !
As always, for the last 13 years, Platinum has been the best VW dealer and service department I have ever experienced.
I had brought my car here for a steering clock spring replacement and everyone working there was nothing but kind. I had dropped my car off at 8am and received a video update from the mechanic showing and explaining all of the issues found during the safety check and diagnostic exam. They luckily had the part I needed in stock and my car was ready to be picked up by 11:30. I really appreciated the honesty and efficiency that this location provided and I would definitely go back again if my car ever had issues and would recommend this dealership to ...
Oil change
Phenomenal service and people.
Quick and reliable service
Diagnosed the exact issue after a couple of failed attempts at other shops. Even better was learning it was covered under warranty after 9 years. Steve in Service was extremely helpful. Saved me from getting uncesseary work done at another shop. Thanks!
Great service
Since I bought my VW Atlas from the VW of Huntington in 2019, I always perform my regular maintenances at the Platinum VW in Hicksville. The location is convenient, next to Hicksville train station. So I can drop my car in the morning and pick it back in the afternoon. The service advisor (Steven) has great customer service. Pricing is cheaper compare to other VW dealer services nearby. I always have a great experience with VW Platinum Service Dept. I definitely recommend them. At least try them and make your own judgement. They are here to please and will do anything ...
Service was really great 👍
Manny is an exceptional car salesman and I would like to share my review of his outstanding service! Manny is extremely knowledgeable and takes the time to explain the process. I have leased 2 cars with Manny and he patiently explained all of my options and ensured that I understood all of the terms and conditions. He went above and beyond to make the paperwork smooth and hassle-free. I will only lease/buy from VW if Manny is involved in the process. I constantly refer my friends and family to him and will continue to do so in the future!
Excellent as always. Great communication, prices for services are accurate, never excessive. Repaired, maintained, and detailed my car to perfection. Steve is the best. I highly recommend!
Pleasant and professional
Great service and people working there. In and out fast.
Tire pressure was reading low. They got us in timely. Nathan was excellent. Very professional.
Vildan was great and super helpful. We would have loved a better deal but unsure the current marker allows for that.
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