Customer Testimonials

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DealerRater May 17, 2022

İşini profesyonelce yapıyor. Bize gerçekten çok ama çok yardımcı oldu.Kendimizi evimizde gibi hissettirdi.Kendinise burdan cok teşekkür ediyoruz.

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DealerRater May 13, 2022

This car dealership made this the best car buying or leasing experience I ever had. I will definitely return.

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DealerRater May 13, 2022

She was great! Such a pleasure to work with was a great communicator I will tell all to come to her!

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DealerRater Apr 28, 2022

Excelente service special with Leandro and very professional good dealerships and convenience close to my house

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DealerRater Apr 27, 2022

Vildan is a great person she is so helpfull she give a lot of information thanks for everything

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DealerRater Apr 27, 2022

I shopped around prior to my purchase, and this dealer by far offered me the best prices in addition to their exemplary customer service. I highly recommend Platinum Volkswagen.

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Google Apr 24, 2022

We had the pleasure of working with Vildan. She is amazing at what she does and makes the experience very easy and enjoyable. We will definitely be working with her again in the future. It's a very nice dealership and we are definitely happy to have met Vidan and would recommend this dealership to anyone.

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DealerRater Apr 23, 2022

Vildan was amazing as always. This was our second car with her and the dealership and they are definitely top notch. I would highly recommend them to anyone, especially Vildan.

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DealerRater Apr 23, 2022

Manny is 1 of a kind and so appreciate all help and kindness! Thank You for your expertise and guidance. Platinum is lucky to have a salesman such as yourself!

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DealerRater Apr 20, 2022

Manny made buying a car an effortless job! His quick responses to our questions and concerns were awesome and always on point! Platinum Volkswagen by far is the best car dealership I have Experienced in a long time!! Thank you Manny!! keep up the awesome 👏🏼 job!!

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DealerRater Apr 13, 2022

Great communication from Leo , great service , very happy with he’s service , he explain all the process very well to me

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DealerRater Apr 8, 2022

This was my first time getting my own car and Vildan helped me so much. She really walked me through every step of the way and made sure I was happy and comfortable with everything. I really appreciate it! I love my Taos.

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DealerRater Mar 23, 2022

We had a great experiene at Platinum Volkswagon with Vildan and we are very happy with our new Atlas. Vildan was a pleasure to work with!

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DealerRater Mar 22, 2022

It was a pleasure dealing with Leo and the team at Platinum VW. I appreciate his professionalism and honesty.

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DealerRater Mar 14, 2022

Leo was great and the service was amazing. Was treated like an equal and respected. I would highly recommend this location to anyone.

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DealerRater Mar 14, 2022

Vildan was a pleasure to work with. Everything went smoothly. Recommender and would definitely go back.

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DealerRater Mar 14, 2022

Manny is one of a kind! From the start of the process of purchasing my VW Tiguan, he has guided me and answered all of my questions with patience. He has high work ethics, is extremely knowledgable, honest and exceeds customer service satisfaction. I was impressed by his generosity in willing to help me in any way related to the purchasing of the vehicle and ensuring a smooth and transparent process. I felt comfortable and will certainly be coming back to him after a couple of years to get another car. I cannot say enough how rare it is nowadays ...

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DealerRater Mar 2, 2022

Manny is the best!! Made the whole process super easy and quick! I would go back again and recommend him to everyone.

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DealerRater Feb 26, 2022

Friendly ,honest professional service ..great product ..good price ..excellent client service ..easy picking up process

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DealerRater Feb 25, 2022

The dealership was extremely accommodating and responsive. The car was purchased in conjunction with my husband’s company so it made it a slightly more complicated purchase than usual. They were patient and helped us through the process. Made doing business with them a pleasant experience. Ryan was fantastic! Communicated with us through the entire process. He never pressured us, just supported. He was transparent with pricing from the first time we meant and he answered any questions we had in a timely fashion.

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DealerRater Feb 25, 2022

If you’re looking for a hassle-free transaction, go see this guy. 100% recommendable and reliable. Our 1st but definitely not the last. Great Job!

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Google Feb 15, 2022

We worked with Vildan and she couldn’t have been more helpful! She was knowledgeable, informative, and extremely easy to work with. She got us into our new Atlas swiftly and we love it! We highly recommend her.

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DealerRater Feb 7, 2022

Manny is great, hands down. He made it super easy for me to buy my first car here in NY and I was comfortable and confident that he was not taking advantage of me. I live in NYC and I told him I have no prior experience buying a car. He was patient with my questions and was upfront with his responses. He had the car and paper work ready when I arrived, very efficient visit! I highly recommend you contact him if you are in the market for a new car. My only challenge is that it was raining ...

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Google Feb 4, 2022

Vildan Senadam was the best car salesman that I have ever dealt with. She is very informative, honest, helpful, and concerned about meeting your needs in purchasing a new vehicle. Vildan is a model employee who represents Volkswagen in a great way. The entire dealership was great, will definitely be recommending the dealership and Vildan to family and friends.

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DealerRater Feb 3, 2022

Manny, Josh, and the team at Platinum were professional, knowledgeable, flexible, & courteous. They understood our needs and concerns and helped us find a new car. The process with Manny and Platinum was very smooth - highly recommend!

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DealerRater Jan 25, 2022

This is my second leased vehicle and Vildan did not disappoint. I got everything I wanted in my new 2022 VW Atlas. Vildan is always easy to reach with any questions or concerns. She made it quick and easy and I was able to get into my new vehicle within days of seeing it.

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DealerRater Jan 25, 2022

They found the car that I wanted in a short time and setup the pickup on schedule and very friendly to us.

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DealerRater Jan 21, 2022

The dealership was very quick and made everything easy. They gave the best prices on cars.

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Google Jan 12, 2022

Just wanted to say thank you to Andrew and service department for making my day went to fix my car today and thought it was gonna be a long process but they fixed the problem and wanted to say thank you

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DealerRater Jan 10, 2022

Vildan was a dream to work with, she helped make a miracle happen for us 😊

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DealerRater Jan 2, 2022

Leo was very kind and considerate. He showed me the options in the car and the very next thing he said was if ever I had a question about anything regarding the car I can just drop in

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DealerRater Dec 27, 2021

The service was great. Was just a tiny bit difficult to get in contact but overall great service

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DealerRater Dec 23, 2021

Working with Ryan was a really excellent experience. He listened to our needs and concerns and was very knowledgeable about the SUVs that we were interested in. Explained all features and got us exactly what we needed and wanted right down to the colors!!! Highly recommend Ryan and Platinum!

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DealerRater Dec 8, 2021

Ryan Martinez was so professional, with excellent service, and knowledge. After returning back from a 10 month deployment overseas. His commitment to getting me in a car during a pandemic was like no other. Highly recommend Ryan Martinez for future purchases

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DealerRater Dec 5, 2021

The dealership was extremely professional and accomdatiing. They walked me through every step of th leasing process and there were no surprises. I knew exactly what to expect and when to expect it. Ryan was fantastic to work with. No sleezy sales tactics and noback and forth nonsense on price.

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Google Dec 1, 2021

This is an amazing dealership. My sales rep Vildan gave me a good deal and guided me through the entire process. She was straightforward, communicated clearly and knowledgeable, thus making my experience smooth and hassle free.

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DealerRater Nov 27, 2021

The easiest car buying experience ever. No pressure no games no excuses. My car was ready the day they promised. Thank you Leonardo Rodrigues for making it all so easy .

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DealerRater Nov 23, 2021

I have been buying or leasing cars with Manny at Platinum since 2014, he is professional, knowledgeable and really makes the entire process from start to finish EASY! I have dealt with other dealers and sales professionals and no one compares. Thank you for your service.

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DealerRater Nov 19, 2021

Had a great experience working with Manny. I knew the car I wanted and he confirmed he had the car in stock and provided the best price compared to other dealers. He was upfront with everything (no hidden fees) and delivered as promised. I signed all ppwork online ahead of time and was in and out of the dealership in 30 minutes when picking up the car. 20 of those minutes were him showing my wife all the features on the car, which he did perfectly. I have leased cars for the last 20 years or so and this was my best experience. ...

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DealerRater Nov 15, 2021

Can't say enough about my experience at Platinum Volkswagen - the cherry on top was having Manny as my sales consultant. He was beyond professional, patient and knowledgeable. Even came out to get me with an umbrella because it was pouring rain!! No hassles, no haggling, no gimmicks, no smoke-and-mirrors.

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Google Nov 12, 2021

Leased my first vehicle with Moses and have nothing but good things to say! Moses and the other staff at Platinum VW were incredibly helpful and knowledgeable and made the process incredibly easy and smooth. Loving my new Jetta thank you Moses!

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DealerRater Nov 10, 2021

Excellent experience with Ryan! He is knowledgeable, friendly and professional. I would highly recommend him to my family and friends

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DealerRater Nov 3, 2021

Excellent service . Made the whole process easy and seamless . Eager to make the customer happy.

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DealerRater Nov 3, 2021

Really good people and leao was great worked with me and the numbers I wanted

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DealerRater Oct 29, 2021

Leo was very informative and helpful. Josh also addressed our dilemma. Very thankful for there effort.

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DealerRater Oct 26, 2021

Very happy with the Volkswagen team. We worked with Vildan Senadam. She was very professional, quick but thorough in explaining all the details we were interested. We ended up buying the car we were interested in. We will definitely be coming back to this team for future cars. Highly recommend Vildan as a sales rep along with Volkswagen shop. Thank you! We appreciate your business!

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DealerRater Oct 22, 2021

Thorough and fast! Best experience that I’ve had at a car dealership in years!

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Google Oct 16, 2021

Hands down, Platinum is the best Volkswagen dealership on Long Island. This is my second vehicle from Platinum and I continually found myself impressed with the service. My salesman, Joe Riccobene, is always a pleasure to work with. Furthermore, Joe got me into the exact vehicle I wanted, despite the ongoing chip shortage. This is a fair and honest dealership that deserves your business should you be in the market for a Volkswagen!

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Google Oct 14, 2021

Our experience with this dealership was wonderful. Joe Riccobene was so easy to work with to find the right deal for us. Everything went through smoothly and we love our new 2022 Tiguan. I will definitely be coming back once our lease is over and also will be sending other customers there. Thanks so much!

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Google Oct 10, 2021

Vildan was amazing. She made the entire process memorable.. No game. No pressure. Very knowledgeable, professional, pleasant, helpful, patient and understanding. I was totally very satisfied with her salesmanship and her as a person. I sincerely would recommend Vildan Senadam and Platinum Volkswagen.

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DealerRater Oct 10, 2021

Leandro was very knowledgeable about the vehicle and extremely professional. He answered all my questions and help me understand all the car had to offer. Overall I am very pleased with the buying process with Platinum VW.

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DealerRater Oct 10, 2021

Vildan was amazing. She made the entire process memorable.. No game. No pressure. Very knowledgeable, professional, pleasant, helpful, patient and understanding. I was totally very satisfied with her salesmanship and her as a person. I sincerely would recommend Vildan Senadam and Platinum Volkswagen.

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Google Oct 8, 2021

They are simply the best! Vildan really helped me get the car i wanted in the price i wanted... highly recommended!!!!!

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DealerRater Oct 6, 2021

Manny is the MAN!! I've bought 2 new cars from him in 6 years and each sale was fast, efficient, and so easy. No pressure, no hassle, no hidden agenda. He makes you feel good about buying a new car unlike other dealers who make you feel dirty & gross. You tell him what you want and he gets it done. Thank you Manny & Platinum VW for my beautiful 2021 Atlas which wasn't over MSRP! I was in & out in about an hour. I look forward to our next purchase

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Google Oct 4, 2021

My car buying experience was great! I went to window shop and left with a brand new 2021 Tiguan! My salesman (Manny)was awesome every step of the way. I highly recommend Platinum Volkswagon to anyone looking to purchase a Volkswagon👍🏾

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DealerRater Sep 28, 2021

Great team at Platinum. Appreciated the transparency and quick action follow up. In a difficult environment they work their hardest to provide a fair a reasonable deal.

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DealerRater Sep 13, 2021

The overall customer service was great, I felt no pressure in making my decision, Vildan is the best, love her!

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Google Sep 4, 2021

This is my third lease and one of my leases I decided to purchase. I have worked with Vildan every time and never was sold into anything. I always told her what I was looking for, what I was willing to pay, and she, her finance team, and the owner always helped me and worked in the middle. And even if it didn’t work out at that moment, I always went back within a few months or so and got what I wanted. This is the best dealership (not just VW, but all manufacturers) I have ever been to. ...

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Google Sep 4, 2021

I leased a VW Tiguan SE R-Type with Sildan and she was extremely knowledgeable and helpful. This is the first time I’ve walked into a dealer and they had the exact car in stock, we signed paperwork, and it was prepped and detailed for me to pick up THE VERY SAME DAY! I 1000% recommend Sildan and the rest of the Platinum Volkswagen team for your next car lease or finance!

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DealerRater Sep 3, 2021

What a pleasure working with Leo! We bought 3 cars from him- my son, mother and myself. Each purchase was painless. Leo was great, never pressured us.

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DealerRater Aug 27, 2021

Manny was so wonderful to work with. He is extremely knowledgeable, kind, and helpful! Manny was patient and went above and beyond answering questions.

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Google Aug 27, 2021

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Google Aug 26, 2021

Honestly, the best car buying experience! I started working with Angela and then finished the deal with Manny. They kept their word on everything, no games and were willing to answer any question. The best part was to see a dealership that really cares about the safety of their customers and team members. Most of the deal was completely remotely and electronically. Since we had agreed on everything prior to, I was in and out of the dealership in 45 minutes. Thank you for such a great experience!!

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Google Aug 20, 2021

Vildan was super helpful! I was juggling a great deal, yet she waited patiently while sharing information on all lease options. This made it smooth once I was able to visit the dealership to return vehicle and pick up the new lease. Thank you for your help!!

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DealerRater Aug 2, 2021

Manny Lucas provided excellent customer service and answered all of my questions and concerns. Picking up my car was such a smooth transaction, I thought I would be there for hours but to my surprise everything was efficient and all of my questions were answered. Thanks again Manny! I love my new car. -Jeannéa

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Google Jul 27, 2021

My wife and I had been multiple dealerships over the course of the weekend looking for a new SUV. We unfortunately ran into a few pushy/ over aggressive dealers. This made us both very uncomfortable . This was not the case at all at Hicksville VW. The woman VIldan who helped us was very much straight forward and extremely accommodating to us. We were instantly comfortable with her. It was clear she wasn’t trying to take advantage and genuinely wanted to help. On top of that she was able to get us into a car that we thought was out ...

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Google Jul 26, 2021

Leandro and the team at Platinum were an absolute pleasure to work with! Everyone pulled together quickly to help me complete my purchase at the end of the day on a Saturday. They were patient, explained everything and everyone was just so nice - and I love my new Tiguan. Highly recommend.

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DealerRater Jul 16, 2021

Leo was the best. i can be a difficult customer but he did a great job working with me and getting me the deal i wanted.

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Google Jul 16, 2021

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DealerRater Jul 1, 2021

Manny and the team at Platinum provided excellent and efficient service. He went above and beyond to make sure that I was satisfied with my car.

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Google Jun 30, 2021

Vildan was amazing! Made everything about leasing a car super easy and seamless. Definitely ask for her when you go to Platinum!

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DealerRater Jun 30, 2021

Vildan was amazing! Made everything about leasing a car super easy and seamless. Platinum was great too. Opened a little bit early to fit my schedule.

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Google Jun 29, 2021

My experience with this dealership was fantastic. My dealer Joe Riccobene, was a professional the whole way through the sale. He was honest and helpful. Everything went through smoothly and I love my new vehicle. I would recommend this dealer to anyone who doesn’t want the hassle of the usual back and forth. Thank you VW and Joe.

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DealerRater Jun 26, 2021

Manny was truly amazing! So professional, helped me get exactly what I needed at the budget I had told him, and was super communicative with me via text (my preferred method). I'm so glad I ended up working with Manny, as this was my first car buying experience and he was just overall an amazing person to learn from, speak to, and take care of this process so smoothly. Thank you Manny (and Angela!) for making this just an A+ time.

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Google Jun 24, 2021

Purchased 2 cars from Platinum VW so far and both times was satisfied with the process and the people that worked there. No hidden charges or last minute shenanigans. Honest people. The service department is always trying to help and listens to my concerns and went out of their way to get the repairs done.

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DealerRater Jun 24, 2021

I returned to Platinum Volkswagen to trade in my 2017 Jetta for a newer model. The process could not have been any easier! Manny, who sold me my original Jetta, helped again to get me into a 2020 Jetta with only 2400 miles. He and Paul, who helped with the trade-in and financing made made the process so quick. This is still a “no pressure” dealership, which is so appreciated. They are as professional and knowledgeable as they were when I first bought my car. You can not go wrong here! Thank you Manny and Paul! I love my Jetta! 5 Stars again!

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Google Jun 24, 2021

Was done at location got from a leasing company who made the transaction easy with this company

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DealerRater Jun 22, 2021

From Angela, to Leandro to Paul - what a stellar team! The ease of trading in my car for a new one - amazing! Thank you Platinum VW! You always come through - above and beyond!

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DealerRater Jun 16, 2021

This whole experience has been amazing. Seamless from start to finish. Thank you Angela and Leo ! I came all the way from Brooklyn for this! Thank you!

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Google Jun 16, 2021

Joe was fantastic. Easy to work with, very straightforward and honest. Great to see this, especially when compared to other dealers in NYC.

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Google Jun 12, 2021

I had such a wonderful experience at platinum volkswagen originally I went to another dealership on long Island and was treated very poorly I came here and I purchased the 2021 vw atlas the salesman Manny was wonderful he had patience dealing with all my questions and made sure I got everything I wanted it's my second volkswagen I purchased 1st from sunrise second from platinum I will certainly recommend platinum vw going forward so happy with my new truck

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Google Jun 10, 2021

Manny Lucas treated us very well. He showed us our options, walked us through the process and never pressured us to make the sale. Recommend!

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Google Jun 9, 2021

If you're in the market for a new VW, look no further than the team of professionals at Platinum Volkswagen. I've leased many cars from these folks, so they have had many chances to drop the ball but once again they exceeded my expectations. My most recent sales rep, Vildan Senadam (last two cars) was an absolute pleasure to work with. Vildan responded quickly to my many questions, was polite and made sure I was completely satisfied with my car and lease details. You will also find Platinum's service and finance department a pleasure to deal with. ...

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DealerRater Jun 3, 2021

Leandro was extremely knowledgeable and helpful through the entire process. He was professional and courteous and I have already recommended to a friend who admired my car and will be looking for a new lease in the coming months

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DealerRater May 29, 2021

Great experience .we got exactly what was told to us over phone and when we got there everyone was friendly and very attentive to us

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Facebook May 29, 2021

See Moses. Great guy. Thank you

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DealerRater May 28, 2021

Leo was very responsive and helpful throughout this process. I have bought four previous vw’s at sunrise and this was our best experience. Thanks

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DealerRater May 26, 2021

I arrived at Platinum Volkswagen early for my appointment but I received a friendly welcome and the sales representative immediately came to greet me. I had initially decided to return my current lease 2019 Jetta which was due on 6/30/2021 and not lease another vehicle as I recently had foot surgery which impedes from driving temporarily. Once there I decided that since my experience with Platinum VW in the past was a good one and because they offered me a good deal I decided to lease a new VW Jetta 2021. The process was done expediently and because of my right foot handicapped ...

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Google May 25, 2021

We worked with Paul and Manny. The whole experience was amazingly easy. We did a majority of the lease agreement online and only came in to pick up the car. The information they provided was clear, concise without the usual back and forth we've experienced with other dealierships. I would definitely recommend this dealership!

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DealerRater May 23, 2021

I cannot emphasize what an amazing experience I had with Leo at Platinum Volkswagen. Leo was knowledgeable, patient and honest the entire time, helping me pick out the perfect car at the perfect price. I cannot thank the staff at Platinum enough!

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DealerRater May 21, 2021

Manny Lucas made my car buying experience wonderful and stress free. Upon my arrival at the dealership the vehicle was ready, paperwork was prepared and I was on my way within one hour. Overall, the service was great !

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DealerRater May 21, 2021

Very pleasant experience! Joseph stayed after work hours to finish the process. He made sure we got the lowest price in Long Island, NY. He is very calm. Even if you don't speak good English, he is very clear and you can still understand him and he can understand you. -Suzy and Hany

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DealerRater May 15, 2021

Manny was professional, efficient, and friendly! 10/10 would work with him again. Usually the process takes up your whole day but not with him!

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DealerRater May 14, 2021

Platinum Volkswagon is the place to be if you’re looking for a VolksWagen they have an awesome team. We had a little mixup but they fixed it as soon as it came up I highly recommend that you visit them and check the prices out

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DealerRater May 12, 2021

Manny was a total pleasure to deal with from start to finish. Professional, friendly and super accommodating. I’d 100% recommend to anyone. Thanks Manny!

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DealerRater May 4, 2021

After initially looking to lease a Tiguan, I eventually ended up trading in our Durango and leasing an Atlas as well. Leandro helped find 2 cars that met our needs and the entire staff at Platinum were a pleasure to work with.

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Facebook May 4, 2021

I have leased or bought at least 5 Volkswagens from Platinum over the last 10 years. I needed to lease a Jetta SE immediately. I Spoke to Paul in sales and was able to have all the necessary paperwork filled out on line. The car was ready for pick up the next day! One day delivery at a great price! It was unbelievable. If your in the market to buy or lease a new Volkswagen, I highly recommend Paul and his team at Platinum. You won’t be sorry.

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Google May 4, 2021

Great service. Ask for Manny Lucas!

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DealerRater May 3, 2021

We worked with Vildan Senadam, she was very pleasant, knowledgeable and made the complete experience for our son's first car memorable experience. She included our son in the sales experience, explaining features and benefits. We look forward to working with her again for our next purchase.

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DealerRater May 1, 2021

Very friendly treated very well. The whole process was done within 2 and half hours. The whole team has done a good job. I will recommend friends and relatives to visit your dealership first.

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