Customer Testimonials

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Google Sep 22, 2022

Excellent. Straightforward, honest, fair pricing. Thank you Manny for finding the perfect Jetta for my wife and being so patient, courteous, and professional.

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DealerRater Sep 21, 2022

Straightforward, honest, courteous, professional. No games.. Our sales rep Manny was exceptional. Answered all questions, found the exact car my wife wanted and delivered exactly as promised.

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Google Sep 9, 2022

This is my second vehicle purchase from Joe at Platinum Volkswagen, The first 2019 atlas for my wife and most recently a 2022 Taos for my daughter. Everyone at the dealership was super friendly and made both experiences as smooth as possible. Just like dealing with friends. If you are looking for a Volkswagen product, I cannot recommend them strongly enough.

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Google Sep 7, 2022

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DealerRater Sep 3, 2022

Looks very run down inside en out. Everyone was very nice and helpful. Just the place looks old and tired

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DealerRater Aug 30, 2022

It was a pleasure working with Manny & Angie. They made the process of leasing my car as easy as pie! I will highly recommend them and Volkswagen Platinum!

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DealerRater Aug 16, 2022

Convenient and easy. Very helpful and quick process. Will recommend to friends and family. Nice

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DealerRater Aug 16, 2022

Very helpful, upfront and honest. Leo was very attentive and honest. There was no haggling. Their best price was the best price we had seen at several dealers.

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DealerRater Aug 13, 2022

Excellent customer service! Honest pricing and offers! I would not go anywhere else. I am very happy with my lease.

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Google Aug 8, 2022

I just leased my second VW with Vildan, Vildan is hands down top notch. She is 2 for 2 on getting me into a car that satisfies both my needs & wants for a great price. She goes above and beyond to make sure you’re happy. A car is a huge investment and Vildan definitely makes the process smooth.

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DealerRater Jul 27, 2022

Manny was the perfect person to assist our family in our new lease and first lease with Platinum VW. Unlike other dealerships and VW Dealers Manny was very straightforward in the costs of the car and the lease and the options we had. He didn't try to oversell us on a car with features we didn't need and when we decided what we wanted he did not attempt to over charge us. He located the best bank rate for our money factor and kept our lease payment down. He did everything in his power to get us the ...

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DealerRater Jul 20, 2022

It was a wonderful experience. Great customer service. Very straight forward and attentive. I would recommend to friends.

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Google Jul 6, 2022

I purchased a 22 Taos from Vildan on Friday. I have never had a more amazing experience purchasing a car from a dealer. I highly recommend going to see her.

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DealerRater Jul 1, 2022

Very helpful, really appreciate all he did for me. Knows how to satisfy customers needs.

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DealerRater Jul 1, 2022

They explain everything All financial detail Extremely courteous This is why in 10 years this is my second car from them

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DealerRater Jun 27, 2022

I had such an amazing experience at platinum! Excellent, quick, and efficient service! I will definitely recommend this dealership to everyone. Manny was wonderful to work with and made my car buying experience super easy!

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DealerRater Jun 24, 2022

great job Vildan was better than great. She was always on top of things and communication was fantastic.

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DealerRater Jun 24, 2022

I wanted a white Taos. Platinum had what I wanted and gave me a great price. Went to about 6 other dealership and no one gave me a price like them.

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DealerRater Jun 22, 2022

It was a wonderful experience.The saler was patient and professional. PlAminu Volkswagen is a good choice.

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DealerRater Jun 21, 2022

Vildan was fantastic. She was super helpful, kind and made my experience unforgettable. An absolutely lovely woman.

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DealerRater Jun 21, 2022

Great men he help me to find what I like . Really great person straightforward I got my car same day.

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Google Jun 18, 2022

Very courteous and knowledgeable staff. Vildan was very nice and understanding. We love our car!

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DealerRater Jun 14, 2022

This is my 2nd time returning to Platinum. My first experience was effortless and amazing. My second was just as good maybe even better. I contacted Moses regarding a lease for a Tiguan. Moses helped me my first time heRe. This time, he directed me to Ryan who was absolutely amazing through the whole process. He answered any questions I had and was extremely patient and attentive the whole way through. Ryan and Moses also helped me get out of my current lease. Everything from getting the car to signing the agreement was extremely easy. Ryan quoted me with an ...

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Google Jun 13, 2022

Vildan was an adamant professional. Fantastic service, made the entire experience a breeze

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DealerRater Jun 7, 2022

It was a pleasure to work with Vildan, she was so helpful and she made the whole process of car buying so much easier for us, We would go back to Vildan for our next car purchase.

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DealerRater Jun 1, 2022

Worked with Manny to get my new Tiguan. He understood how important timing and quick communication was to me. He was ideal to work with and replied to all of my questions - even after I already had the truck! I cannot recommend Manny enough.

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DealerRater May 31, 2022

Platinum was very transparent and made the car buying experience a pleasure. My salesperson as well as the sales manager and finance person were terrific. No pressure, they were there to support my purchase. They definitely went the extra mile to make my purchase pleasurable. I would recommend this dealer as well as their staff to anyone in the market for a VW.

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DealerRater May 30, 2022

We had the BEST experience with Vildan at Platinum Volkswagen. She got us into our beautiful Atlas the same day and swiftly! Thank you so much Vildan & Platinum VW for making such a stressful time to lease a car such an easy one for us! I don’t think I will ever go to a different dealership or deal with another sales consultant ever again!

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DealerRater May 29, 2022

Ms. Vildan helped a lot. Her communication with me was always perfect. I offer to everyone who needs to buy a car.

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DealerRater May 28, 2022

Leo has been a gentleman since the first phone call. He found what we were looking for and was always there to answer all my questions. I already recommend a friend who is looking for VW.

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Google May 24, 2022

It's a tumultuous market to buy a car right now, but it was extremely easy at Platinum VW and I was able to get into our new Tiguan within a couple days after placing an inquiry. We were especially pleased with Vildan Senadam. She was extremely thorough, efficient, and did an amazing job providing details on the vehicle and the process of getting into a lease. She really made it so easy, and for that reason we will continue our relationship with Platinum VW moving forward! Thank you!

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DealerRater May 24, 2022

It's a tumultuous market to buy a car right now, but it was extremely easy at Platinum VW and I was able to get into our new Tiguan within a couple days after placing an inquiry. We were especially pleased with Vildan Senadam. She was extremely thorough, efficient, and did an amazing job providing details on the vehicle and the process of getting into a lease. She really made it so easy, and for that reason we will continue our relationship with Platinum VW moving forward! Thank you!

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DealerRater May 17, 2022

İşini profesyonelce yapıyor. Bize gerçekten çok ama çok yardımcı oldu.Kendimizi evimizde gibi hissettirdi.Kendinise burdan cok teşekkür ediyoruz.

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DealerRater May 13, 2022

This car dealership made this the best car buying or leasing experience I ever had. I will definitely return.

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DealerRater May 13, 2022

She was great! Such a pleasure to work with was a great communicator I will tell all to come to her!

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DealerRater Apr 28, 2022

Excelente service special with Leandro and very professional good dealerships and convenience close to my house

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DealerRater Apr 27, 2022

Vildan is a great person she is so helpfull she give a lot of information thanks for everything

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DealerRater Apr 27, 2022

I shopped around prior to my purchase, and this dealer by far offered me the best prices in addition to their exemplary customer service. I highly recommend Platinum Volkswagen.

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Google Apr 24, 2022

We had the pleasure of working with Vildan. She is amazing at what she does and makes the experience very easy and enjoyable. We will definitely be working with her again in the future. It's a very nice dealership and we are definitely happy to have met Vidan and would recommend this dealership to anyone.

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DealerRater Apr 23, 2022

Vildan was amazing as always. This was our second car with her and the dealership and they are definitely top notch. I would highly recommend them to anyone, especially Vildan.

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DealerRater Apr 23, 2022

Manny is 1 of a kind and so appreciate all help and kindness! Thank You for your expertise and guidance. Platinum is lucky to have a salesman such as yourself!

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DealerRater Apr 20, 2022

Manny made buying a car an effortless job! His quick responses to our questions and concerns were awesome and always on point! Platinum Volkswagen by far is the best car dealership I have Experienced in a long time!! Thank you Manny!! keep up the awesome 👏🏼 job!!

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DealerRater Apr 13, 2022

Great communication from Leo , great service , very happy with he’s service , he explain all the process very well to me

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DealerRater Apr 8, 2022

This was my first time getting my own car and Vildan helped me so much. She really walked me through every step of the way and made sure I was happy and comfortable with everything. I really appreciate it! I love my Taos.

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DealerRater Mar 23, 2022

We had a great experiene at Platinum Volkswagon with Vildan and we are very happy with our new Atlas. Vildan was a pleasure to work with!

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DealerRater Mar 22, 2022

It was a pleasure dealing with Leo and the team at Platinum VW. I appreciate his professionalism and honesty.

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DealerRater Mar 14, 2022

Leo was great and the service was amazing. Was treated like an equal and respected. I would highly recommend this location to anyone.

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DealerRater Mar 14, 2022

Vildan was a pleasure to work with. Everything went smoothly. Recommender and would definitely go back.

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DealerRater Mar 14, 2022

Manny is one of a kind! From the start of the process of purchasing my VW Tiguan, he has guided me and answered all of my questions with patience. He has high work ethics, is extremely knowledgable, honest and exceeds customer service satisfaction. I was impressed by his generosity in willing to help me in any way related to the purchasing of the vehicle and ensuring a smooth and transparent process. I felt comfortable and will certainly be coming back to him after a couple of years to get another car. I cannot say enough how rare it is nowadays ...

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DealerRater Mar 2, 2022

Manny is the best!! Made the whole process super easy and quick! I would go back again and recommend him to everyone.

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DealerRater Feb 26, 2022

Friendly ,honest professional service ..great product ..good price ..excellent client service ..easy picking up process

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DealerRater Feb 25, 2022

The dealership was extremely accommodating and responsive. The car was purchased in conjunction with my husband’s company so it made it a slightly more complicated purchase than usual. They were patient and helped us through the process. Made doing business with them a pleasant experience. Ryan was fantastic! Communicated with us through the entire process. He never pressured us, just supported. He was transparent with pricing from the first time we meant and he answered any questions we had in a timely fashion.

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DealerRater Feb 25, 2022

If you’re looking for a hassle-free transaction, go see this guy. 100% recommendable and reliable. Our 1st but definitely not the last. Great Job!

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Google Feb 15, 2022

We worked with Vildan and she couldn’t have been more helpful! She was knowledgeable, informative, and extremely easy to work with. She got us into our new Atlas swiftly and we love it! We highly recommend her.

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DealerRater Feb 7, 2022

Manny is great, hands down. He made it super easy for me to buy my first car here in NY and I was comfortable and confident that he was not taking advantage of me. I live in NYC and I told him I have no prior experience buying a car. He was patient with my questions and was upfront with his responses. He had the car and paper work ready when I arrived, very efficient visit! I highly recommend you contact him if you are in the market for a new car. My only challenge is that it was raining ...

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Google Feb 4, 2022

Vildan Senadam was the best car salesman that I have ever dealt with. She is very informative, honest, helpful, and concerned about meeting your needs in purchasing a new vehicle. Vildan is a model employee who represents Volkswagen in a great way. The entire dealership was great, will definitely be recommending the dealership and Vildan to family and friends.

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DealerRater Feb 3, 2022

Manny, Josh, and the team at Platinum were professional, knowledgeable, flexible, & courteous. They understood our needs and concerns and helped us find a new car. The process with Manny and Platinum was very smooth - highly recommend!

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DealerRater Jan 25, 2022

This is my second leased vehicle and Vildan did not disappoint. I got everything I wanted in my new 2022 VW Atlas. Vildan is always easy to reach with any questions or concerns. She made it quick and easy and I was able to get into my new vehicle within days of seeing it.

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DealerRater Jan 25, 2022

They found the car that I wanted in a short time and setup the pickup on schedule and very friendly to us.

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DealerRater Jan 21, 2022

The dealership was very quick and made everything easy. They gave the best prices on cars.

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Google Jan 12, 2022

Just wanted to say thank you to Andrew and service department for making my day went to fix my car today and thought it was gonna be a long process but they fixed the problem and wanted to say thank you

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DealerRater Jan 10, 2022

Vildan was a dream to work with, she helped make a miracle happen for us 😊

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DealerRater Jan 2, 2022

Leo was very kind and considerate. He showed me the options in the car and the very next thing he said was if ever I had a question about anything regarding the car I can just drop in

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DealerRater Dec 27, 2021

The service was great. Was just a tiny bit difficult to get in contact but overall great service

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DealerRater Dec 23, 2021

Working with Ryan was a really excellent experience. He listened to our needs and concerns and was very knowledgeable about the SUVs that we were interested in. Explained all features and got us exactly what we needed and wanted right down to the colors!!! Highly recommend Ryan and Platinum!

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DealerRater Dec 8, 2021

Ryan Martinez was so professional, with excellent service, and knowledge. After returning back from a 10 month deployment overseas. His commitment to getting me in a car during a pandemic was like no other. Highly recommend Ryan Martinez for future purchases

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DealerRater Dec 5, 2021

The dealership was extremely professional and accomdatiing. They walked me through every step of th leasing process and there were no surprises. I knew exactly what to expect and when to expect it. Ryan was fantastic to work with. No sleezy sales tactics and noback and forth nonsense on price.

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Google Dec 1, 2021

This is an amazing dealership. My sales rep Vildan gave me a good deal and guided me through the entire process. She was straightforward, communicated clearly and knowledgeable, thus making my experience smooth and hassle free.

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DealerRater Nov 27, 2021

The easiest car buying experience ever. No pressure no games no excuses. My car was ready the day they promised. Thank you Leonardo Rodrigues for making it all so easy .

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DealerRater Nov 23, 2021

I have been buying or leasing cars with Manny at Platinum since 2014, he is professional, knowledgeable and really makes the entire process from start to finish EASY! I have dealt with other dealers and sales professionals and no one compares. Thank you for your service.

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DealerRater Nov 19, 2021

Had a great experience working with Manny. I knew the car I wanted and he confirmed he had the car in stock and provided the best price compared to other dealers. He was upfront with everything (no hidden fees) and delivered as promised. I signed all ppwork online ahead of time and was in and out of the dealership in 30 minutes when picking up the car. 20 of those minutes were him showing my wife all the features on the car, which he did perfectly. I have leased cars for the last 20 years or so and this was my best experience. ...

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DealerRater Nov 15, 2021

Can't say enough about my experience at Platinum Volkswagen - the cherry on top was having Manny as my sales consultant. He was beyond professional, patient and knowledgeable. Even came out to get me with an umbrella because it was pouring rain!! No hassles, no haggling, no gimmicks, no smoke-and-mirrors.

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Google Nov 12, 2021

Leased my first vehicle with Moses and have nothing but good things to say! Moses and the other staff at Platinum VW were incredibly helpful and knowledgeable and made the process incredibly easy and smooth. Loving my new Jetta thank you Moses!

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DealerRater Nov 10, 2021

Excellent experience with Ryan! He is knowledgeable, friendly and professional. I would highly recommend him to my family and friends

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DealerRater Nov 3, 2021

Excellent service . Made the whole process easy and seamless . Eager to make the customer happy.

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DealerRater Nov 3, 2021

Really good people and leao was great worked with me and the numbers I wanted

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DealerRater Oct 29, 2021

Leo was very informative and helpful. Josh also addressed our dilemma. Very thankful for there effort.

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DealerRater Oct 26, 2021

Very happy with the Volkswagen team. We worked with Vildan Senadam. She was very professional, quick but thorough in explaining all the details we were interested. We ended up buying the car we were interested in. We will definitely be coming back to this team for future cars. Highly recommend Vildan as a sales rep along with Volkswagen shop. Thank you! We appreciate your business!

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DealerRater Oct 22, 2021

Thorough and fast! Best experience that I’ve had at a car dealership in years!

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Google Oct 16, 2021

Hands down, Platinum is the best Volkswagen dealership on Long Island. This is my second vehicle from Platinum and I continually found myself impressed with the service. My salesman, Joe Riccobene, is always a pleasure to work with. Furthermore, Joe got me into the exact vehicle I wanted, despite the ongoing chip shortage. This is a fair and honest dealership that deserves your business should you be in the market for a Volkswagen!

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Google Oct 14, 2021

Our experience with this dealership was wonderful. Joe Riccobene was so easy to work with to find the right deal for us. Everything went through smoothly and we love our new 2022 Tiguan. I will definitely be coming back once our lease is over and also will be sending other customers there. Thanks so much!

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Google Oct 10, 2021

Vildan was amazing. She made the entire process memorable.. No game. No pressure. Very knowledgeable, professional, pleasant, helpful, patient and understanding. I was totally very satisfied with her salesmanship and her as a person. I sincerely would recommend Vildan Senadam and Platinum Volkswagen.

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DealerRater Oct 10, 2021

Leandro was very knowledgeable about the vehicle and extremely professional. He answered all my questions and help me understand all the car had to offer. Overall I am very pleased with the buying process with Platinum VW.

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DealerRater Oct 10, 2021

Vildan was amazing. She made the entire process memorable.. No game. No pressure. Very knowledgeable, professional, pleasant, helpful, patient and understanding. I was totally very satisfied with her salesmanship and her as a person. I sincerely would recommend Vildan Senadam and Platinum Volkswagen.

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Google Oct 8, 2021

They are simply the best! Vildan really helped me get the car i wanted in the price i wanted... highly recommended!!!!!

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DealerRater Oct 6, 2021

Manny is the MAN!! I've bought 2 new cars from him in 6 years and each sale was fast, efficient, and so easy. No pressure, no hassle, no hidden agenda. He makes you feel good about buying a new car unlike other dealers who make you feel dirty & gross. You tell him what you want and he gets it done. Thank you Manny & Platinum VW for my beautiful 2021 Atlas which wasn't over MSRP! I was in & out in about an hour. I look forward to our next purchase

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Google Oct 4, 2021

My car buying experience was great! I went to window shop and left with a brand new 2021 Tiguan! My salesman (Manny)was awesome every step of the way. I highly recommend Platinum Volkswagon to anyone looking to purchase a Volkswagon👍🏾

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DealerRater Sep 28, 2021

Great team at Platinum. Appreciated the transparency and quick action follow up. In a difficult environment they work their hardest to provide a fair a reasonable deal.

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DealerRater Sep 13, 2021

The overall customer service was great, I felt no pressure in making my decision, Vildan is the best, love her!

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Google Sep 4, 2021

This is my third lease and one of my leases I decided to purchase. I have worked with Vildan every time and never was sold into anything. I always told her what I was looking for, what I was willing to pay, and she, her finance team, and the owner always helped me and worked in the middle. And even if it didn’t work out at that moment, I always went back within a few months or so and got what I wanted. This is the best dealership (not just VW, but all manufacturers) I have ever been to. ...

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Google Sep 4, 2021

I leased a VW Tiguan SE R-Type with Sildan and she was extremely knowledgeable and helpful. This is the first time I’ve walked into a dealer and they had the exact car in stock, we signed paperwork, and it was prepped and detailed for me to pick up THE VERY SAME DAY! I 1000% recommend Sildan and the rest of the Platinum Volkswagen team for your next car lease or finance!

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DealerRater Sep 3, 2021

What a pleasure working with Leo! We bought 3 cars from him- my son, mother and myself. Each purchase was painless. Leo was great, never pressured us.

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DealerRater Aug 27, 2021

Manny was so wonderful to work with. He is extremely knowledgeable, kind, and helpful! Manny was patient and went above and beyond answering questions.

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Google Aug 27, 2021

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Google Aug 26, 2021

Honestly, the best car buying experience! I started working with Angela and then finished the deal with Manny. They kept their word on everything, no games and were willing to answer any question. The best part was to see a dealership that really cares about the safety of their customers and team members. Most of the deal was completely remotely and electronically. Since we had agreed on everything prior to, I was in and out of the dealership in 45 minutes. Thank you for such a great experience!!

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Google Aug 20, 2021

Vildan was super helpful! I was juggling a great deal, yet she waited patiently while sharing information on all lease options. This made it smooth once I was able to visit the dealership to return vehicle and pick up the new lease. Thank you for your help!!

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DealerRater Aug 2, 2021

Manny Lucas provided excellent customer service and answered all of my questions and concerns. Picking up my car was such a smooth transaction, I thought I would be there for hours but to my surprise everything was efficient and all of my questions were answered. Thanks again Manny! I love my new car. -Jeannéa

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Google Jul 27, 2021

My wife and I had been multiple dealerships over the course of the weekend looking for a new SUV. We unfortunately ran into a few pushy/ over aggressive dealers. This made us both very uncomfortable . This was not the case at all at Hicksville VW. The woman VIldan who helped us was very much straight forward and extremely accommodating to us. We were instantly comfortable with her. It was clear she wasn’t trying to take advantage and genuinely wanted to help. On top of that she was able to get us into a car that we thought was out ...

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Google Jul 26, 2021

Leandro and the team at Platinum were an absolute pleasure to work with! Everyone pulled together quickly to help me complete my purchase at the end of the day on a Saturday. They were patient, explained everything and everyone was just so nice - and I love my new Tiguan. Highly recommend.

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DealerRater Jul 16, 2021

Leo was the best. i can be a difficult customer but he did a great job working with me and getting me the deal i wanted.

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