Excellent experience, from test ride to price discussions (even held truck for 2 weeks before I took delivery)...even extras (trim add-ons to extended warranty were super competitive and I will definitely buy my next VW at Platinum). Best experience buying a new car and I’ve been through Nissan, Audi and Acura who didn’t compare.
Very friendly,patient,helpful.Took the time to explain all the options and the difference between my options.very happy with our decision.Above all top customer service and thoughtful to check up after we received the vehicle.
Platinum continues to outshine their competition regardless of brand. Joe in sales and bill in finance make for a seamless sales experience
I’ve been coming to this dealership for over 7 years and doing business with Mr. Manny Lucas, makes my experience even more enjoyable and perfect. Manny is a terrific salesperson who really knows his job. He always talked to me honestly and the best way to get the right vehicle for me. Thanks so much Manny Lucas; I love very much my new JETTA.
Our sales consultant Kadeem Lewis provided my husband and I the best customer service compared to visiting five other dealerships. He was honest, knowledgeable, professional and respectful of our time. We ended up getting the Atlas, and the entire transaction was favorable and hassle free. We would highly recommend Mr. Lewis and this dealership.
Had the smoothest leasing process working with Vildan. She was able to help me get out of my old lease and into a new one, the new car ordered and delivered to the dealership without any hassle for me to pickup. Overall she's a great saleswoman - kind and understanding of your wants/needs and willing to go the extra mile (ha) to help her customers. Both Vildan and Bill were willing to work within my budget for the car I already knew I wanted, plus I ended up walking out with a better deal than what I initially thought. Overall I'm loving my new GLI and couldn't imagine this much ease going into any other dealership to pick up a VW; would definitely enjoy working with Vildan and Bill again if I have the chance. Thanks again to everyone!
Everyone was so helpful and kind. They went out of their way to make my experience wonderful. I love my new ride! Thanks so much!
kevin was a great salesman I highly recommend using him if your in the market for a volkswagen . he was very knowledgeable and thorough eric