Customer Testimonials

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DealerRater May 12, 2021

Manny was a total pleasure to deal with from start to finish. Professional, friendly and super accommodating. I’d 100% recommend to anyone. Thanks Manny!

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DealerRater May 5, 2021

After initially looking to lease a Tiguan, I eventually ended up trading in our Durango and leasing an Atlas as well. Leandro helped find 2 cars that met our needs and the entire staff at Platinum were a pleasure to work with.

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Google May 4, 2021

Great service. Ask for Manny Lucas!

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DealerRater May 2, 2021

Very friendly treated very well. The whole process was done within 2 and half hours. The whole team has done a good job. I will recommend friends and relatives to visit your dealership first.

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DealerRater May 1, 2021

Leandro was a pleasure to work with. Our experience with him from start to finish was outstanding. He went above and beyond to communicate with us every step of the way.

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DealerRater May 1, 2021

Manny was absolutely excellent. Made the entire process for us extremely smooth, efficient and most importantly stress free! Would definitely recommend platinum vw based on this experiences

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DealerRater May 1, 2021

Manny did an awesome job helping get the Tiguan R Line. He was upfront and honest during the process. Mostly everything was done in advance of picking up my new car. We were in and out in less than an hour.

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DealerRater May 1, 2021

We worked with Vildan Senadam, she was very pleasant, knowledgeable and made the complete experience for our son's first car memorable experience. She included our son in the sales experience, explaining features and benefits. We look forward to working with her again for our next purchase.

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DealerRater Apr 30, 2021

Sales Representative Leandro was patient and efficient. My questions were answered, the transaction was completed without any difficulty and the car delivered as promised in less than 24 hours.

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Google Apr 30, 2021

Just left the showroom driving my 5th leased car from Platinum Volkswagen. Now I have a very beautiful new Jetta and yet another perfect customer experience. By that I mean it's always a seamless process thanks to the smartest and kindest sales professional I ever worked with, Joe Riccobene. It begins with the first reminder/ "How's everything? Let's catch up!" phone call as my lease draws to a close, then to t he showroom where owner Josh Lever and Joe meet me with warm greetings. We catch up on our lives, I'm given all ...

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DealerRater Apr 30, 2021

Vildan made our experience at Platinum Volkswagen a real pleasure. We never experienced any pressure and she made us feel we were buying from someone who cared about our sons first car. Bill in finance made the whole transaction seamless. Overall a fantastic experience!

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DealerRater Apr 29, 2021

Vehicle was exactly as described, no hard sell, no pushy tactics, it was a fantastic experience overall. I spent less than a half hour total in and out, Ryan took care of everything like a pro.

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DealerRater Apr 23, 2021

Vildan was wonderful to work with! She made the entire process easy and her communication with me was excellent! Ask for her to help you!

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Google Apr 16, 2021

I love this place! So friendly, not pushy, and very helpful. Ryan was a great person to deal with and very friendly. I would recommend this place to anyone I could!

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DealerRater Apr 15, 2021

Good Experience. Leo was accommodating and made it easy and straightforward. Very little hassle. This was my first time purchasing a car and I couldn’t of asked for a better experience.

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DealerRater Apr 12, 2021

Ryan and the team at Platinum VW provided me with the best dealership experience I’ve ever had. They are far and away the nicest/easiest going sales and finance team that I’ve dealt with while buying a car. They work with you to find the right deal for YOU, not their bottom line. They respect your time and don’t pressure you to make a deal. From start to finish Ryan made the car buying process enjoyable

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DealerRater Apr 9, 2021

Manny is great! He is honest and straightforward. We just leased our second VW from him (and our 3rd overall from Platinum), and Manny ensured the whole process was a breeze. He is considerate of your time and recognizes that presenting the best price right from the start (rather than the useless going back and forth) is the best way to build trust and gain repeat customers. We would recommend him to anyone looking to buy or lease a VW.

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DealerRater Apr 8, 2021

Leo was extremely helpful and very knowledgable about the Tiguan! It was a pleasure to work with him and he was very accommodating and flexible!

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DealerRater Apr 8, 2021

Attentive sales representative, Thank you! The Finance details were confusing since it was a price change for the original deal! It was explained. At the end got the car I wanted

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DealerRater Apr 3, 2021

Leandro was excellent. We were ready to move on from our Jeep in part due to substandard service. Platinum was a breath of fresh air!

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DealerRater Apr 2, 2021

Such Great service. No hassle. Straight to the point. Got exactly what I was looking for. Thanks Ryan. need more dealerships and dealers like this.

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Google Apr 1, 2021

What an amazing experience with Platnium! They were very competitive with pricing but more importantly they were beyond responsive and attentive to our needs. I must of called all the local VW dealers and everyone else lagged in their response. Vildan and Angela texted us continuously trying to ensure we got the car we wanted and kept us engaged and made the entire process easy!

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DealerRater Apr 1, 2021

Manny is awesome! This is my 5th Volkswagon with Manny and he always takes care of everything! I would highly recommend him to anyone I know!

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Google Mar 31, 2021

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Google Mar 29, 2021

Platinum VW was an excellent experience. I contacted several dealerships when I needed a car and they far surpassed the rest. They quickly responded to my calls and texts and sent me the lease info I wanted in writing. No games, no hard sell. Bottom line- *they listened*. I dealt with several people there- Manny, Paul, Bill Q. All professionals who were efficient and didn’t have me hanging around which was my experience in the past at other dealerships. This is a family owned business and is worth the trip if you are looking for a car.

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DealerRater Mar 28, 2021

I was looking to upgrade to a new model. There was no pressure and no arguing. I am so excited to be in my fourth VW.

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DealerRater Mar 23, 2021

Everyone at Platinum Volkswagen was wonderful. Specifically Ryan M. He worked with me to get the absolute best deal possible and gave me an offer I could not say no to! Him and the rest of Platinum Volkswagen also had the car ready within 3 hours which was awesome! Bill Q was also super friendly and had us in and out of the office when I went to pick up my car. Great customer service and experience!

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Google Mar 22, 2021

My fiancé and I had an amazing experience at platinum VW. We called to make an appointment and Paul was patient and kind from the beginning. He explained the different makes and models of the car we were looking to get. The time and date we wanted an appointment we’re available with no issue. On the day of the appointment we were greeted by Paul and then passed over to Vildan. Let me just say she was AMAZING. Extremely helpful and nice. We test drove our vehicle and then started the process to lease. Vildan helped us every step ...

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DealerRater Mar 22, 2021

The dealership was great. They were very quick with the information I requested. The transaction was smooth. They are very professional at what they do. I would recommend them. Leandro the salesman that help me explained every detail of the car inside and out. I was very comfortable dealing with him.

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Google Mar 18, 2021

I just got my first car at Platinum with the amazing help of Joe Riccobene! Joe was very kind, professional, and pleasant to work with. He made this first time process of leasing a car comfortable and straight forward for me. Joe was accommodating to my needs and helped form a deal that I was absolutely pleased with. No buyer’s remorse whatsoever! If you ever go to Platinum, ask for Joe if he’s available.

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DealerRater Mar 18, 2021

Excellent service! Leo was very caring and helpful with my new Tiguan. He was eager to help me understand the new car and answer any questions I had. He showed me all of the different tech savvy things I hadn’t known about previously. Much appreciated!! I would highly recommend getting a car here!

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DealerRater Mar 16, 2021

I want to Thank Manny for the great customer service and helping me get the right vehicle for a lease. I will definitely recommend to my family and friends.

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Google Mar 16, 2021

This Is My second purchase from Platinum Volkswagen. The Customer Service Is Great.

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Google Mar 10, 2021

Vildan is an exceptional person that made our experience of getting a new car so much easier and successful. I would recommend Platinum VW and specifically Vildan to help with getting a New VW ! Thanks Yevgeniy

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Google Mar 10, 2021

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DealerRater Mar 8, 2021

The dealership is honest with the customer and the salespeople are well informed. In addition to its convenient location, the dealership is courteous and well supplied

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DealerRater Mar 7, 2021

My lease was up and I had an idea if what I wanted. I made a phone call, and was connected to Manny. It was fast, simple, easy, and I was able to drive my car home the very next day after speaking on the phone. I couldn’t have asked for an easier lease transition or a better salesman.

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Google Mar 4, 2021

Just wonderful. Seamless transaction .

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DealerRater Mar 4, 2021

Had a quick experience with Leandro, he was very accommodating and worked out the best deal for us. The only thing missing was an explanation of how to work everything in my new vehicle upon picking it up. Unfortunately it was at the end of the day and everyone was rushing to go home.

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Cars Mar 3, 2021

Had a great experience with this dealership. This was my second car I leased through them. Manny was excellent to work with. Very kind and thorough. They got me in and out in my new car in record time. Would highly recommend this dealership.

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Google Mar 2, 2021

Today we picked up our 4th leased VW. This is our second time working with the team at Platinum, we are impressed by their professionalism, efficiency and attention to detail. The entire experience from model selection, price and paperwork was flawless. We highly recommend this dealership--thank Paul and Manny and their team for the time they spent with us--we will be back for our next car!

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DealerRater Feb 28, 2021

The process for my lease from start to finish was so great. Manny was super helpful, friendly, and patient. Me and my dad highly recommend!

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DealerRater Feb 27, 2021

Everyone at platinum vw is fantastic. They are so helpful and nice and really know how to treat their customers ! I’m a loyal customer! And will recommend them to anyone who is looking for a car.

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DealerRater Feb 23, 2021

I can not say enough great things about Manny Lucas and Platinum VW in Hicksville NY. Manny is by far customer service at its best. Thank you Manny again for another easy transition from my old lease into a New One.

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DealerRater Feb 21, 2021

I recently had the pleasure of working with Vildan Senadam for my lease of a Jetta SEL. She was extremely knowledgeable about the vehicle and the process, and her customer service was superior to almost everyone I’ve ever worked with in the past.

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DealerRater Feb 20, 2021

Manny and the team at platinum are great!!! Manny was extremely professional and made the entire process of leasing our first vehicle seamless and enjoyable.

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Google Feb 10, 2021

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DealerRater Feb 7, 2021

Leandro was very professional and was very helpful with any questions or concerns I had. He was patient and personable. I would recommend him to any of my friends and family.

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DealerRater Feb 6, 2021

I have bought a few VW from Manny Lucas at Platinum VW in Hicksville. Just picked up a new 2021 VW Tiguan for my sister and she couldn't be happier. Manny goes above and beyond he is honest and highly professional and the VW Platinum staff are truly amazing with their full service care team crew. I highly recommend Manny Lucas my sales representative at Platinum VW to anyone buying a VW. Tops in the business and TRULY GOLDEN!

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DealerRater Feb 4, 2021

Manny Lucas was extremely professional and were very happy to work a deal on our new Tiguan SE. I hope that we can continue a good relationship in the future with service thank you

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DealerRater Jan 28, 2021

I’ve always dreaded going to car dealerships but Manny did all the work! We recently started a new lease and Manny sent us all of the paperwork ahead of time and even included a video of the actual car. The amount of time our kids had to wait while we finalized the deal in person was very little. The car was ready to go. Perfect and smoothly done! Thanks Manny!

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DealerRater Jan 27, 2021

Great customer service. Vildan was very helpful, before and after the purchase of the car. Very professional and polite approach. Definitely recommend and looking forward to do business again

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DealerRater Jan 23, 2021

Had the best customer experience. Thank you so much for everything. You have a returning customer in me. I absolutely love my new vehicle and the whole leasing experience was seamless.

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DealerRater Jan 20, 2021

The team very professional. I have been with Volkswagen for 21 years. I though about trying another vehicle brand, but this family is strong. All staff members kind. From the manager and finance to my sales rep Ryan. Total wait time from my arrival 2.5 hours . Thank you thank you, for making this process painless.

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Google Jan 18, 2021

Start to finish Platinum Volkswagen was a pleasure to deal with. I knew exactly what I was looking for. I called sales and was put in touch with Vildan, she made it so easy. Previously had been dealing with other Volkswagen dealerships in the area who were rude and not getting back to me in a timely manner. With Vildan, I was able to get the exact car I wanted for a great price and wrap up the whole deal in 1 day. I picked up the car a few days later. In person, everyone was just as lovely as they ...

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DealerRater Jan 16, 2021

Very easy to work with. The dealership was quick and efficient with it's process of purchase and delivery. We would absolutely work with them again if we were in the market for another VW.

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DealerRater Jan 14, 2021

Overall, I had an excellent experience. Ryan worked with me to make a deal that I was very happy with. The customer service was great and they answered any questions that I had. Thanks Ryan and Platinum VW on such a positive experience on my first lease!

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DealerRater Jan 12, 2021

I came in looking for a new lease and Ryan was extremely professional, helpful, thorough, and kind! He worked with me and my needs and wants for a new car I couldn’t be happier with my new Tiguan! Thanks Ryan and Platinum Volkswagen for such a smooth transition from one lease to another.

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DealerRater Jan 12, 2021

Ryan is honest and straightforward. No games. He was able to answer all my questions quickly, knew what I was looking for, didn’t try to push anything unnecessary on me, and offered up a fair deal from the outset. I was able to make the deal for my new car without any hassle. I’d easily recommend Ryan and the team at Platinum VW to anyone.

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Google Jan 12, 2021

Had an unfortunate run-in with a pothole early this morning on my 2020 Arteon (which I love) and brought the wheel into Platinum's service department shortly after. I am from out of state so it was my first experience with them. David and the rest of the friendly staff were spot on and solved my problem faster than I could have anticipated. Given the difficulties of providing service in this current environment, I appreciate the prompt, professional service I received.

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DealerRater Jan 11, 2021

Vildan was the most straight forward and honest saleswomen I’ve ever done business with. There’s no games, no manipulation, no deception whatsoever when speaking to Vildan. She gives it to you straight and goes out of her way to try and make sure a deal can be done to make both parties happy. I look forward to doing business with her in the near future.

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DealerRater Jan 9, 2021

Manny is extremely professional and friendly, and made the overall leasing experience of the Volkswagen Tiguan a positive one! I was extremely impressed from start to finish! The whole process was stress-free and he put absolutely no pressure on me. He was very personable, following up to make sure I had all the info I needed, and answered all of my questions almost immediately. Overall, he made the entire experience so quick, easy, and seamless! I highly recommend Manny to anyone looking to buy or lease a Volkswagen!

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DealerRater Jan 9, 2021

Leandro was very responsive, personable and helpful. He got me a good and fair deal. The purchase and pickup went smoothly, quickly and easily. I was impressed with everything and it was stress-free. I am happy with the car and transaction and would recommend Platinum VW.

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Google Jan 7, 2021

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DealerRater Jan 5, 2021

Very happy Everyone is very friendly courteous and professional Will recommend this dealer to all my family and friends Everyone goes above their expectations and that makes a customer very happy

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DealerRater Jan 5, 2021

Great easy experience. Leo was super helpful and informative. I would definitely reach out to Leo for my next purchase because he made it easy.

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DealerRater Jan 5, 2021

Leandro Rodrigues was extremely professional, friendly, and knowledgeable. It was a pleasure doing business with him. I would highly recommend him as a salesman if your looking for a new vehicle

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DealerRater Jan 2, 2021

Leandro was professional , friendly and not pushy. He was easy to work with and got me a great deal! I would totally recommend Platinum VW dealership to anyone looking for a Volkswagen!

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DealerRater Dec 31, 2020

Manny was amazing, very helpful and patient because I have hearing impaired. He did everything quick. I got my car within a hour and he was great!

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DealerRater Dec 29, 2020

Great experience! Very patient and attentive! Highly recommend. Leo texted with us back and forth and answered many questions in prompt fashion. Was not pushy when discussing cars. Exactly what you would hope for when purchasing a car

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DealerRater Dec 29, 2020

Leo was extremely helpful and patient as we explored various vehicle options. He put us in a new lease very quickly and we appreciated all his help!

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Google Dec 28, 2020

Leandro Rodrigues is by far the best sales representative I ever dealt with! If you’re looking for the best deal in town! Hands down go with Leandro Rodrigues!

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DealerRater Dec 28, 2020

Leandro was extremely helpful and patient. He took the time to explain every step of the leasing process and everything about the car I leased.

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DealerRater Dec 27, 2020

Makes buying a car a very satisfying process with no stress, ask for leo if your looking for your dream car he will do his best to make sure you leave satisfied. With the best customer service highly recommend!

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DealerRater Dec 27, 2020

Leandro was extremely helpful and would recommend him to everyone! I actually have my mother in law coming to see him next week after all he’s done for me!

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DealerRater Dec 27, 2020

Passionate and trust worthy. You could not ask for any better qualities than that. Went above and beyond with helping me find the right vehicle for me.

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DealerRater Dec 25, 2020

Purchased my first Volkswagen here and I am so happy! Vildan and the rest of the staff treated me with such kindness and great customer service. Vildan was attentive and always there to answer any questions and guided me through the whole process from start to finish. Very happy with this dealership.

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Google Dec 25, 2020

Purchased my first Volkswagen here and I am so happy! Vildan and the rest of the staff treated me with such kindness and great customer service. Vildan was attentive and always there to answer any questions and guided me through the whole process from start to finish. Very happy with this dealership.

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DealerRater Dec 24, 2020

I’ve been doing business with Platinum for years, this is my third car I’ve owned / leased. Always a pleasure! Vildan managed to get me a GLI autobahn after months of looking around. I didn’t have to settle even with the difficulties of covid.

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DealerRater Dec 23, 2020

Great. Very helpful. Great customer service. Salesperson was very accessible and patient with us. She answered all of our questions. This was a very positive experience.

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DealerRater Dec 18, 2020

VILDAN WAS AMAZING ! A great experience , fast , easy , just wonderful. Very impressed with the TIGUAN I’m sending my family after the holidays as well. Thank you so much

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DealerRater Dec 8, 2020

I had a great experience working with Joe at this Volkswagen dealership. He was incredibly helpful and patient. I was torn between leasing and buying - Joe mapped out all the different options for each route and helped me figure out which option and payment plan was the best for me and my comfort level. Additionally, I got a great deal with the December incentives and picked up the car two days later! Joe even walked me through all the features and helped me get my phones connected and set up. I love my new 2020 Jetta and how smoothly it ...

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DealerRater Dec 7, 2020

I had a great experience working with Vildan. She was very patient with me during the lease process and answered all questions I had. I was very satisfied with her excellent service and will be recommending my parents and friends to visit her as well. I will definitely continue to contact Vildan for all future car deals.

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DealerRater Dec 4, 2020

I was shopping online for a Atlas Cross Sport and was contacted by Platinum Volkswagen via text. I was hesitant at first since this was my first experience shopping for a car online. I’m so glad we did. Manny was kind enough to send us a video of the car we were interested in which was in a lot that was at a different location. He really went out of his way to for us and we were very impressed with how easy the overall process was down to Manny handling all of the paperwork for us electronically. It ...

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DealerRater Dec 3, 2020

My husband and I just leased a new Jetta with Manny. He gave us a great deal and the process was fast and easy! We were looking at car deals online around the holiday and we called the Platinum VW dealership and spoke with Manny who was very polite and helpful. He sent a great video of the car we were interested in so we wouldn’t have to come in person due to COVID-19, which was very thoughtful. We wanted to make sure we liked the car in person so we came by the dealership and Manny stayed after ...

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DealerRater Nov 21, 2020

Manny is absolutely wonderful. This is my 2nd lease with Volkswagen and manny has been a great guidance is getting me through the process. Kudos to him. He is a strategic member of your team.

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DealerRater Nov 17, 2020

I had a great experience working with Manny. He was very helpful and friendly. The dealership was easy to work with and I love my new Atlas.

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DealerRater Nov 17, 2020

Manny is a great guy to deal with . I have leased a few cars from him. He makes the whole process quick and smooth. I will continue to goto Platinum and Manny for years to come. Thank you to Manny and the Platinum Vw dealership.

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Google Nov 7, 2020

Ask for Angela. So up front and honest. Awesome pricing and prompt response. If i could give her more stars I would!

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DealerRater Oct 31, 2020

Thank you to Manny Lucas for an excellent and professional experience.Just collected my Passat everything ready as promised.would highly recommend Manny vw Platinum

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DealerRater Oct 31, 2020

Vildan Senadam was nothing but a joy to work with. from setting up the appt to the hospitality like feeling we received when arriving. even through this pandemic, she was able to give us an amazing experience. will absolutely work wirh her again thank you!

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Google Oct 31, 2020

Best dealership on Long Island! Professional. Helpful. Timely. Accessible. AND CLEAN! During a time when cleanliness and safety protocols needs to be taken seriously, they followed through. I felt comfortable from the minute I received my first email but the comfort didn't stop when I left with my first car. I still relieved an email thanking me for my time and wishing me well! Satisfaction seems to be their top priority and I am SO happy I bought my very first car from them! I was helped by Paul, Manny, and Bill. They were all equally fantastic!

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DealerRater Oct 31, 2020

Best dealership on Long Island! Professional. Helpful. Timely. Accessible. AND CLEAN! During a time when cleanliness and safety protocols needs to be taken seriously, they followed through. I felt comfortable from the minute I received my first email but the comfort didn't stop when I left with my first car. I still relieved an email thanking me for my time and wishing me well! Satisfaction seems to be their top priority and I am SO happy I bought my very first car from them!

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DealerRater Oct 30, 2020

To, VW. Very Excellent Experience Mr. Manny gave us, never made is felt lik v were buying a 3yrs old VW Passat... M very Hap'y with Platinum Volkswagen for the Deal give to us. Regards, Zain Shaikh.

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Google Oct 30, 2020

To, VW. Very Excellent Experience Mr. Manny gave us, never made is felt lik v were buying a 3yrs old VW Passat... M very Hap'y with PlatinumVolkswagen Excellent give to us. Regards, Zain Shaikh.

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Google Oct 29, 2020

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DealerRater Oct 24, 2020

WOW.. What a great Customer Service I have ever had today!!! Amazing and professional service Manny has. I was so happy and TRUST this guy about getting a new car. It was totally simple and quick process. Thank you for all your help and patient with me 🙂 It was a pleasure to meet with you.

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DealerRater Oct 14, 2020

Manny was an awesome sales rep and I definitely recommend anyone who sees this to go see him. He will definitely treat you right, and above all what won me over is that he will be 100% transparent and honest with toy which now a days is hard to come by when we’re talking about sales. He was amazing with listening to what I wanted and meeting all my needs and actually exceeding them. I leased a brand new 2020 VW Tiguan SE. it’s been 6 weeks since my purchase and I absolutely Love this car and the great deal that ...

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DealerRater Oct 7, 2020

Manny was easy to work with. Everything went smoothly including vehicle delivery. All paperwork and response time was done in a timely manner and deal was signed quickly.

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DealerRater Oct 2, 2020

I had a fantastic experience leasing my new Passat through Manny Lucas at Platinum VW. This is the third car that I have leased through Manny. He is extremely knowledgable and went out of his way to find the car that I wanted. When it came time to turn in my old Passat and pick up my new car, it was a quick and efficient process. I would definitely recommend Manny to anyone looking to lease or purchase a new Volkswagen. He is excellent.

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